[wix-users] Burn Bootstrapper Repair Hangs on MSI Failure

Fri Apr 10 06:32:38 PDT 2020

Ha! Thanks everyone.
I tested this out with DisplayInternalUI="no" and got my expected result where the failure message was properly displayed no matter whether the bundle was installing fresh or repairing.
I had a good reason for using DisplayInternalUI="yes" which escapes me at the moment, but I want to say it was because I used feature trees in one of my MSIs and there was a bug with EnableFeatureSelection="yes". I think it may have been this one https://github.com/wixtoolset/issues/issues/3689 or one similar.

I guess next steps are for my company to decide if we invest time in contributing to a fix, look for an acceptable workaround, or just live with this bug in the installers. For the record, I'm using WiX version 3.11.1.2318 so although issue #4094 looks like it was related, I believe this edge case still exists and should be considered an outstanding bug.

Thanks again for your prompt replies,
Tyler

-----Original Message-----
From: wix-users <wix-users-bounces at lists.wixtoolset.org> On Behalf Of Sean Hall via wix-users
Sent: April 9, 2020 6:13 PM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Cc: Sean Hall <r.sean.hall at gmail.com>
Subject: Re: [wix-users] Burn Bootstrapper Repair Hangs on MSI Failure

WARNING: External Email: Exercise Caution

The keyword to search for would be DisplayInternalUI. This appears to be the same as https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fwixtoolset%2Fissues%2Fissues%2F4094&data=02%7C01%7CTyler.Gustafson%40comtechtel.com%7C8f67c29c82d04d89b1c408d7dcd32d7f%7Ca9a26e696ae040c1bd801ca6cc677828%7C0%7C0%7C637220671868448432&sdata=ADu%2FpzhLmlT3oFsFwQmBCHTGfFrmFhXndgC924NdQ6U%3D&reserved=0 which was fixed in February 2017 so that should be in the latest v3.11. Hangs used to be a problem for DisplayInternalUI, but after the work of @aleksandr-grechko I would expect all of them to have been fixed.

On Fri, Apr 10, 2020 at 6:00 AM Rob Mensching via wix-users < wix-users at lists.wixtoolset.org> wrote:

> There was some discussion in WiX v4 about ways to re-implement Burn
> and the BA's interaction with Windows Installer Internal UI.
>
> As it is, DisplayInternalUI has lots of "edge cases" (that aren't
> terribly
> edge) where it simply won't do the right thing. It was introduced
> thinking it would be easy (famous last words).
>
> Jacob's disdain is not misplaced.
>
>
> -----Original Message-----
> From: wix-users <wix-users-bounces at lists.wixtoolset.org> On Behalf Of
> Hoover, Jacob via wix-users
> Sent: Thursday, April 9, 2020 11:50 AM
> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> Cc: Hoover, Jacob <Jacob.Hoover at greenheck.com>
> Subject: Re: [wix-users] Burn Bootstrapper Repair Hangs on MSI Failure
>
> DisplayInternalUI="yes" is evil.
>
> When it fails the first time, and rolls back the failing MSI, but the
> Bundle is in ARP/registered.
>
> When you run it a second time, it offers repair because of the ARP
> registration.
>
> DisplayInternalUI="yes" sucks.  10 to 1 says if you let the bundle be
> the proper UI, this wouldn't be an issue.
>
> If you can submit a test case, someone might have time to look into it
> (or you could offer some time and join in on the wix-dev's meetings),
> though I have 0 passion for DisplayInternalUI.
>
> Also, if you need this as a priority and don't have the time or
> expertise to learn burn, there's also the option of paying
> https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Ffiregiant.com%2F&data=02%7C01%7CTyler.Gustafson%40comtechtel.com%7C8f67c29c82d04d89b1c408d7dcd32d7f%7Ca9a26e696ae040c1bd801ca6cc677828%7C0%7C0%7C637220671868448432&sdata=%2F08y%2BnWc1QrnqrYxa09gBgNBnrMuoqnvom16PrFXnVI%3D&reserved=0 to do it.
>
> Did I mention that DisplayIntrernalU is an abomination and an insult
> to the concept of a BA and a unified UX?
>
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On
> Behalf Of Tyler Gustafson via wix-users
> Sent: Thursday, April 9, 2020 1:34 PM
> To: wix-users at lists.wixtoolset.org
> Cc: Tyler Gustafson <Tyler.Gustafson at comtechtel.com>
> Subject: [wix-users] Burn Bootstrapper Repair Hangs on MSI Failure
>
> Good morning,
>
> I've got a Burn Bootstrapper with a chain element that looks like this:
> <Chain DisableRollback="yes">
> <MsiPackage Id="WorkingMsi" SourceFile="Working.msi"
> DisplayInternalUI="yes" Vital="yes" Visible="yes" /> <MsiPackage
> Id="FailingMsi" SourceFile="Failing.msi" DisplayInternalUI="yes"
> Vital="yes" Visible="yes" /> </Chain>
>
> I've designed Failing.msi with a CustomAction which will intentionally
> fail the install:
> <CustomAction Id="FailingAction" Directory="PRODUCTDIR" Execute="deferred"
> Return="check" ExeCommand="[SystemFolder]cmd.exe /c "COLOR 00
> > [PRODUCTDIR]FailingAction.log"" /> <InstallExecuteSequence>
> <Custom Action="FailingAction" After="InstallFiles">(NOT Installed) OR
> (Installed AND NOT REMOVE~="ALL")</Custom> </InstallExecuteSequence>
>
>
>
>
> 1. The first time I run the bootstrapper, I see a window from the UI
> of the Failing.msi at the appropriate point; "There is a problem with
> this Windows Installer package. A program run as part of the setup did
> not finish as expected. Contact your support personnel or package vendor."
> After pushing ok, the bootstrapper shows an error message "One or more
> issues caused the setup to fail. Please fix the issues and then retry
> setup. For more information see the log file. 0x80070643 - Fatal error
> during installation." Pushing Close exits gracefully. All of this is
> expected behaviour.
>
>
> 1. If I then try to run the bootstrapper again, I get a Repair option
> (which I push) because the bootstrapper was intentionally not rolled
> back and removed from system (DisableRollback="yes")
>
>
> 1. This time, it does not show me the window indicating there is a
> problem from step 1, but instead, hangs saying "Please wait while
> Windows configures Failing". When I mouse over that window, it updates
> the title bar from "Failing" to "Failing (Not Responding)". This is
> not expected behaviour.
>
>
> 1. I try to push the cancel button and get the standard windows dialog
> asking if I want to close the program or wait for it to respond and I
> choose to close the program.
>
>
>
> 1. Now I get the bootstrapper UI showing me the message that was
> displayed by the msi's UI from step 1 "There is a problem with this
> Windows Installer package. A program run as part of the setup did not finish as expected.
> Contact your support personnel or package vendor." Pushing OK closes
> the program as expected.
>
>
> 1. Program flow starts from step 2 every time I run the bootstrapper
> now, unless I uninstall it from add/remove programs. If I do that,
> program flow starts over from step 1.
>
>
> I think I'm seeing a bug with the interplay of bootstrapper repair,
> and passing messages back from the msi. I can't find this listed as a
> bug anywhere but I'll admit I'm not sure exactly what search terms to
> use. Any insight would be appreciated.
>
> Thanks,
> Tyler Gustafson
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