[wix-users] Burn Bootstrapper Repair Hangs on MSI Failure

Sean Hall r.sean.hall at gmail.com
Thu Apr 9 15:12:48 PDT 2020

The keyword to search for would be DisplayInternalUI. This appears to be
the same as https://github.com/wixtoolset/issues/issues/4094 which was
fixed in February 2017 so that should be in the latest v3.11. Hangs used to
be a problem for DisplayInternalUI, but after the work
of @aleksandr-grechko I would expect all of them to have been fixed.

On Fri, Apr 10, 2020 at 6:00 AM Rob Mensching via wix-users <
wix-users at lists.wixtoolset.org> wrote:

> There was some discussion in WiX v4 about ways to re-implement Burn and
> the BA's interaction with Windows Installer Internal UI.
> As it is, DisplayInternalUI has lots of "edge cases" (that aren't terribly
> edge) where it simply won't do the right thing. It was introduced thinking
> it would be easy (famous last words).
> Jacob's disdain is not misplaced.
> -----Original Message-----
> From: wix-users <wix-users-bounces at lists.wixtoolset.org> On Behalf Of
> Hoover, Jacob via wix-users
> Sent: Thursday, April 9, 2020 11:50 AM
> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> Cc: Hoover, Jacob <Jacob.Hoover at greenheck.com>
> Subject: Re: [wix-users] Burn Bootstrapper Repair Hangs on MSI Failure
> DisplayInternalUI="yes" is evil.
> When it fails the first time, and rolls back the failing MSI, but the
> Bundle is in ARP/registered.
> When you run it a second time, it offers repair because of the ARP
> registration.
> DisplayInternalUI="yes" sucks.  10 to 1 says if you let the bundle be the
> proper UI, this wouldn't be an issue.
> If you can submit a test case, someone might have time to look into it (or
> you could offer some time and join in on the wix-dev's meetings), though I
> have 0 passion for DisplayInternalUI.
> Also, if you need this as a priority and don't have the time or expertise
> to learn burn, there's also the option of paying http://firegiant.com to
> do it.
> Did I mention that DisplayIntrernalU is an abomination and an insult to
> the concept of a BA and a unified UX?
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf
> Of Tyler Gustafson via wix-users
> Sent: Thursday, April 9, 2020 1:34 PM
> To: wix-users at lists.wixtoolset.org
> Cc: Tyler Gustafson <Tyler.Gustafson at comtechtel.com>
> Subject: [wix-users] Burn Bootstrapper Repair Hangs on MSI Failure
> Good morning,
> I've got a Burn Bootstrapper with a chain element that looks like this:
> <Chain DisableRollback="yes">
> <MsiPackage Id="WorkingMsi" SourceFile="Working.msi"
> DisplayInternalUI="yes" Vital="yes" Visible="yes" /> <MsiPackage
> Id="FailingMsi" SourceFile="Failing.msi" DisplayInternalUI="yes"
> Vital="yes" Visible="yes" /> </Chain>
> I've designed Failing.msi with a CustomAction which will intentionally
> fail the install:
> <CustomAction Id="FailingAction" Directory="PRODUCTDIR" Execute="deferred"
> Return="check" ExeCommand="[SystemFolder]cmd.exe /c "COLOR 00 >
> [PRODUCTDIR]FailingAction.log"" /> <InstallExecuteSequence> <Custom
> Action="FailingAction" After="InstallFiles">(NOT Installed) OR (Installed
> AND NOT REMOVE~="ALL")</Custom> </InstallExecuteSequence>
> 1. The first time I run the bootstrapper, I see a window from the UI of
> the Failing.msi at the appropriate point; "There is a problem with this
> Windows Installer package. A program run as part of the setup did not
> finish as expected. Contact your support personnel or package vendor."
> After pushing ok, the bootstrapper shows an error message "One or more
> issues caused the setup to fail. Please fix the issues and then retry
> setup. For more information see the log file. 0x80070643 - Fatal error
> during installation." Pushing Close exits gracefully. All of this is
> expected behaviour.
> 1. If I then try to run the bootstrapper again, I get a Repair option
> (which I push) because the bootstrapper was intentionally not rolled back
> and removed from system (DisableRollback="yes")
> 1. This time, it does not show me the window indicating there is a problem
> from step 1, but instead, hangs saying "Please wait while Windows
> configures Failing". When I mouse over that window, it updates the title
> bar from "Failing" to "Failing (Not Responding)". This is not expected
> behaviour.
> 1. I try to push the cancel button and get the standard windows dialog
> asking if I want to close the program or wait for it to respond and I
> choose to close the program.
> 1. Now I get the bootstrapper UI showing me the message that was displayed
> by the msi's UI from step 1 "There is a problem with this Windows Installer
> package. A program run as part of the setup did not finish as expected.
> Contact your support personnel or package vendor." Pushing OK closes the
> program as expected.
> 1. Program flow starts from step 2 every time I run the bootstrapper now,
> unless I uninstall it from add/remove programs. If I do that, program flow
> starts over from step 1.
> I think I'm seeing a bug with the interplay of bootstrapper repair, and
> passing messages back from the msi. I can't find this listed as a bug
> anywhere but I'll admit I'm not sure exactly what search terms to use. Any
> insight would be appreciated.
> Thanks,
> Tyler Gustafson
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