[wix-users] Documentation for torch and pyro?

[Edwin Castro]

<rant>
"Selling" a patch to a customer should *never* *ever* be easier than a
major upgrade. When you service applications through patches you always
(this is guaranteed!!) end up with untested combinations of software at the
customer site. Do customers really want to be the first place where
software is tested? Most certainly not! But we, as a software developers,
have not educated them well enough to understand that they are better off
with software that has been fully tested rather than software that "should
work but we don't really know because you, the customer, may have some odd
combination of patches that may or may not have been tested together
because it is nearly impossible to test all the possible combinations!" And
let's be honest, while customers can be difficult in this regard, our own
managers and executives can be worse. We need to educate them all that
patches are bad for quality and reliability and should only be used when
your product is **sooo** large that always delivering major upgrades is
untenable. *BUT* in that case, you are making a conscious decision to
support patches and it is your responsibility to test as many of those
possible combinations as possible. Don't let your customer tell you they
prefer patches because that just means they don't know what they are
getting.
</rant>

--
Edwin G. Castro


On Fri, Feb 8, 2019 at 6:32 AM Mark Itzcovitz via wix-users <
wix-users at lists.wixtoolset.org> wrote:

> Technically speaking, I absolutely agree.  However, speaking from personal
> experience it's sometimes easier to "sell" a patch to our customers than it
> is to get them to take a new version, even if the end result is exactly the
> same.
>
> Mark
>
> -----Original Message-----
> From: wix-users <wix-users-bounces at lists.wixtoolset.org> On Behalf Of Rob
> Mensching via wix-users
> Sent: 08 February 2019 14:24
> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> Cc: Rob Mensching <rob at firegiant.com>
> Subject: Re: [wix-users] Documentation for torch and pyro?
>
> IMHO, patching is not worth it unless your product is very, very big or
> has a very specific patching needs.
>
> _____________________________________________________________
>  Short replies here. Complete answers over there:
> http://www.firegiant.com/
>
> -----Original Message-----
> From: wix-users <wix-users-bounces at lists.wixtoolset.org> On Behalf Of
> Blair Murri via wix-users
> Sent: Friday, February 8, 2019 6:07 AM
> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> Cc: Blair Murri <osito at live.com>
> Subject: Re: [wix-users] Documentation for torch and pyro?
>
> There's this page:
> http://wixtoolset.org/documentation/manual/v3/patching/wix_patching.html
> and I think there's something in the tutorial, various discussions in the
> (various) archives of this email, and on StackOverflow.
>
> Patching is neat when it works, but it requires that you have done
> everything very by-the-book to get there with all the releases you want to
> patch, as well as understand small updates (minor upgrades are
> "technically" allowed, but in practice seem to be very hard to sustain,
> iirc) very well.
>
> Get Outlook for Android<https://aka.ms/ghei36>
>
> ________________________________
> From: wix-users <wix-users-bounces at lists.wixtoolset.org> on behalf of
> Reuss, Matthias via wix-users <wix-users at lists.wixtoolset.org>
> Sent: Friday, February 8, 2019 4:36:09 AM
> To: WiX Toolset Users Mailing List
> Cc: Reuss, Matthias
> Subject: [wix-users] Documentation for torch and pyro?
>
> Hi there,
>
> is there any documentation available for torch and pyro?
>
> When I type "torch-?" or "pyro -?" on the command line, I do get a concise
> list of command-line options, but I have not found something more
> comprehensive so far.
>
> So is there a good way to learn more about what torch and pyro can do?
>
> Best regards
>
> Matthias Reuss
>
>
>
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