[wix-users] BurnBootStrapper is not detecting already installed chain item

[Hoover, Jacob]

Did you author a MajorUpgrade and include an UpgradeCode in both MSI's?

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Srinivas via wix-users
Sent: Friday, January 19, 2018 4:32 AM
To: wix-users at lists.wixtoolset.org
Cc: Srinivas <srinivasmsis at gmail.com>
Subject: [wix-users] BurnBootStrapper is not detecting already installed chain item

Hi,

I have a software (A.msi with version 1.0). I have installed the software independently. Everything is good. In ControlPanel, it is showing 1.0.

Now i have bundled A.msi with version 1.1 using Burn BootStrapper. I have installed the exe on the top of existing system which already has 1.0 in it.

Now in the ControlPanel, it is showing both 1.0 and 1.1 software. 1.0 was installed independently, where in 1.1 was installed using Burn

Burn is not detecting the software needs to be upgraded. Wherein when we upgrade independently, it is good. But when we upgrade using Burn, it is creating multiple entries of A in Control Panel

Why Burn Bootstrapper is not detecting A.msi need to be upgraded to 1.1 ?

How do i fix this issue ?

Thanks

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