[wix-users] BurnBootStrapper is not detecting already installed chain item

Srinivas srinivasmsis at gmail.com
Fri Jan 19 15:44:29 PST 2018

I have an upgrade code in A.msi which is a chain element in my Bundle, that
is the reason when i upgrade only A.msi indenpendently, it is upgrading.
The followinng is the code which i have in A.msi for upgrading which is
working perfect when i upgrade individually.

<Upgrade Id="{B650C594-186C-4001-8424-9769671E569C}">
      <UpgradeVersion Property="OLD_VERSION_FOUND"
       Language="1033" />

<UpgradeVersion Property="NEWER_VERSION_FOUND"
      Language="1033" />
  <UpgradeVersion Minimum='6.0.9'
                  Property='UPGRADEFOUND' />

I also have an upgrade code in the bundle
 <Bundle Name="ControlCenter" Version="6.1.9" Manufacturer="Convergys"
UpgradeCode="{9F4B5256-54D4-40EF-B1E9-6A186F5A6548}" DisableRemove="no"
IconSourceFile="$(var.resources)/icon.ico" DisableModify="no">
Bundle is also getting upgraded independently. there is no problem with

But the problem is with the mixed approach.
When you install A.msi(1.0) without using Burn, then Bundle A.msi (1.1)
using Burn. When we install the bundle which has 1.1 in it. Ideally it
should upgrade A.msi to 1.1, but it is not detecting the software 1.0 which
is already installed and hence it is creating a duplicate entry in

Both the below software entries are available in ControlPanel
Software A  1.0
Software A 1.1

Please suggest me on this.

On Fri, Jan 19, 2018 at 10:17 PM, Hoover, Jacob <Jacob.Hoover at greenheck.com>

> Did you author a MajorUpgrade and include an UpgradeCode in both MSI's?
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf
> Of Srinivas via wix-users
> Sent: Friday, January 19, 2018 4:32 AM
> To: wix-users at lists.wixtoolset.org
> Cc: Srinivas <srinivasmsis at gmail.com>
> Subject: [wix-users] BurnBootStrapper is not detecting already installed
> chain item
> Hi,
> I have a software (A.msi with version 1.0). I have installed the software
> independently. Everything is good. In ControlPanel, it is showing 1.0.
> Now i have bundled A.msi with version 1.1 using Burn BootStrapper. I have
> installed the exe on the top of existing system which already has 1.0 in it.
> Now in the ControlPanel, it is showing both 1.0 and 1.1 software. 1.0 was
> installed independently, where in 1.1 was installed using Burn
> Burn is not detecting the software needs to be upgraded. Wherein when we
> upgrade independently, it is good. But when we upgrade using Burn, it is
> creating multiple entries of A in Control Panel
> Why Burn Bootstrapper is not detecting A.msi need to be upgraded to 1.1 ?
> How do i fix this issue ?
> Thanks
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