[wix-users] Uninstall -> The error code is 2911

Rob Mensching rob at firegiant.com
Mon Jul 25 10:37:16 PDT 2022

It's not likely that message in the log file is the root cause of the install failure but an analysis of the full log file would be necessary to know for sure.

-----Original Message-----
From: wix-users <wix-users-bounces at lists.wixtoolset.org> On Behalf Of Racheli Ganon via wix-users
Sent: Sunday, July 24, 2022 5:22 AM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Cc: Racheli Ganon <r05458410430 at gmail.com>
Subject: [wix-users] Uninstall -> The error code is 2911

Hi, as I'm running uninstall I'm getting this error in the log file:

Info: DEBUG: Error 2911:  Could not remove the folder C:\Config.Msi\.
Info: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2911.
CommonData: Message type: 2, Argument: 1
Info: Action ended 15:09:08: InstallFinalize. Return value 1.
Info: Action ended 15:09:08: INSTALL. Return value 1.

I tI didn't find much information about this error code.
Can you advise what it is and what can I do?
Thank You!

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