[wix-users] EXT: Uninstall -> The error code is 2911

Samantray Bhuyan, Madhusudan (GE Digital) Madhusudan.SamantrayBhuyan at ge.com
Sun Jul 24 22:26:55 PDT 2022

HI Racheli

This could be due to some files inside C:\Config.Msi\. that are being used while you are trying to uninstall.
May be the ServiceControl you have written to stop/remove some service has failed and failure in deleting the folder is the Next consequence .

Look at your features scheduled before InstallFinalize .

-----Original Message-----
From: wix-users <wix-users-bounces at lists.wixtoolset.org> On Behalf Of Racheli Ganon via wix-users
Sent: 24 July 2022 17:52
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Cc: Racheli Ganon <r05458410430 at gmail.com>
Subject: EXT: [wix-users] Uninstall -> The error code is 2911

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Hi, as I'm running uninstall I'm getting this error in the log file:

Info: DEBUG: Error 2911:  Could not remove the folder C:\Config.Msi\.
Info: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2911.
CommonData: Message type: 2, Argument: 1
Info: Action ended 15:09:08: InstallFinalize. Return value 1.
Info: Action ended 15:09:08: INSTALL. Return value 1.

I tI didn't find much information about this error code.
Can you advise what it is and what can I do?
Thank You!

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