[wix-users] The product installed standalone with the setup exe is not fully uninstalled part of a suite

[Hoover, Jacob]

Sounds more like a question for the makers of ISSuite. It should be invoking the bundle uninstall, not the MSI uninstall.


From: wix-users <wix-users-bounces at lists.wixtoolset.org> On Behalf Of Tigran Galoyan via wix-users
Sent: Wednesday, January 26, 2022 3:18 PM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Cc: Tigran Galoyan <tigran.galoyan at gmail.com>
Subject: [wix-users] The product installed standalone with the setup exe is not fully uninstalled part of a suite

Hello Community,

I have a product that I generate a setup exe through a WiX project. I also
generate the MSI package of that product and then that package is embedded
into an Install Shield suite. If I install my product standalone through
the setup.exe and then let's say if I run the ISSuite and uninstall all the
products that come with it (including my MSI package), then my product
doesn't get fully uninstalled. The files and folders get cleaned up, the
related windows service gets removed, however, if I check the Control
Panel's list of installed programs and features I still see my product
listed there. If I go ahead and uninstall further from the Add/Remove
program, then it also removes it from the Control Panel's list. However, if
I would uninstall my product right from the beginning from the Control
Panel then it would get uninstalled completely with no residues left.

Is there a setting or whatsoever in my WiX installer project that makes it
being installed/uninstalled using the setup.exe, but not from the suite as
MSI package?

Thanks,
Tigran

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