[wix-users] Installation hanging at UninstallSqlData

[Nishkala K]

Hi,

The installation was stuck at UninstallSqlData for 2 hours, and then i
cancelled the msiexec process from the task manager. The installation
continued successfly.

I want to understand what could be the reason for the installation to hang.
Please help.

MSI (s) (30:78) [10:38:19:140]: Doing action: UninstallSqlData
Action ended 10:38:19: RemoveDuplicateFiles. Return value 1.
MSI (s) (30:0C) [10:38:19:140]: Invoking remote custom action. DLL:
C:\windows\Installer\MSIF5B7.tmp, Entrypoint: UninstallSqlData
MSI (s) (30:A8) [11:40:38:099]: Running as a service.
MSI (s) (30:A8) [11:40:44:119]: Running as a service.
MSI (s) (30:A8) [11:40:50:129]: Running as a service.
MSI (s) (30:A8) [11:40:56:139]: Running as a service.
MSI (s) (30:0C) [13:57:11:853]: Leaked MSIHANDLE (30128) of type 790531 for
thread 12852
MSI (s) (30:0C) [13:57:11:853]: Leaked MSIHANDLE (30127) of type 790531 for
thread 12852
MSI (s) (30:0C) [13:57:11:853]: Leaked MSIHANDLE (30122) of type 790540 for
thread 12852
MSI (s) (30:0C) [13:57:11:853]: Leaked MSIHANDLE (30121) of type 790540 for
thread 12852
MSI (s) (30:0C) [13:57:11:853]: Leaked MSIHANDLE (30095) of type 790541 for
thread 12852
MSI (s) (30:0C) [13:57:11:853]: Note: 1: 2769 2: UninstallSqlData 3: 5
Action start 10:38:19: UninstallSqlData.
DEBUG: Error 2769:  Custom Action UninstallSqlData did not close 5
MSIHANDLEs.
The installer has encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2769. The
arguments are: UninstallSqlData, 5,
MSI (s) (30:78) [13:57:11:855]: Doing action: RemoveFiles
Action ended 13:57:11: UninstallSqlData. Return value 1.
Action start 13:57:11: RemoveFiles.


Regards,
Nishkala