[wix-users] Patch Rollback Problems

[Todd Hoatson]

Not sure if this went through... trying again.  Haven't seen any replies.

Todd

On Mon, Aug 17, 2020 at 1:35 PM Todd Hoatson <todd.hoatson at gmail.com> wrote:

> We have a product which has been around for years, and we are now on
> version 9.0 (about to update to 9.1).
>
> While testing the installation of 9.1, we came across some odd behavior,
> and I have now confirmed that it was also present in 9.0:
>
> I install the 9.0.103.1 base installer - OK
> I update to the 9.0.103.19 patch - OK
> I rollback* the patch to return to 9.0.103.1 - OK
> I attempt to update again to 9.0.103.19 - FAIL
>
> * Note:  for Patch rollback, I used Windows Settings > Control Panel >
> Programs & Features > Installed Updates.
>
> It looks like the second update succeeds, but after that, the version that
> displays when I run the program is 9.0.103.1, even though Patch 9.0.103.19
> is displayed in the Installed Updates list.  Also, after that second
> update, I can no longer successfully uninstall the product (the entry is
> removed from Apps and Features, but the icon is still on the desktop and
> clicking it still opens the program, because nothing has been removed from
> Program Files).  I was forced to use another tool (Revo Uninstaller) to
> actually remove it from my system.
>
> For both updates, as well as the rollback, when I watch carefully, on the
> User Account Control dialog I see:  "9.0.103.1_Installer.msi".  Is this
> how patches are supposed to work?
>
> It seems like I read something in this mailing list a while back about
> Installed Updates not being reliable, but now I can't find that...  Is that
> true?
>
> thanks,
> Todd Hoatson
> Mobile: 763-291-3312
> Email:   todd.hoatson at gmail.com
> www.linkedin.com/in/toddhoatson
>


-- 
Todd Hoatson
Mobile: 763-291-3312
Email:   todd.hoatson at gmail.com
www.linkedin.com/in/toddhoatson