[wix-users] Bundle uninstaller quits silently (Uninstalling a MSI package directly v.s uninstalling from a bundle)

[Shuai Lin]

It's only scheduled in InstallExecuteSequence.

Some additional information:

1. When the bundle uninstaller quits silently, the last line of its log
file is:

        [0BAC:0ECC][2019-06-25T03:26:19]i301: Applying execute package:
MyAppPrograms, action: Uninstall, path: (null), arguments: '
ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

That's also why I suspect it could be a wix bug - even if the MSI package
raises an error, I would expect the bundle to catch & log it, instead of
leaving no trace at all.

2. I tried wix 3.14, but it's still the same problem.

Thanks!

On Tue, Jun 25, 2019 at 11:44 PM Hoover, Jacob <Jacob.Hoover at greenheck.com>
wrote:

> Is your custom action scheduled in both InstallExecuteSequence and
> InstallUISequence?
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf
> Of Shuai Lin via wix-users
> Sent: Tuesday, June 25, 2019 10:12 AM
> To: wix-users at lists.wixtoolset.org
> Cc: Shuai Lin <linshuai2012 at gmail.com>
> Subject: [wix-users] Bundle uninstaller quits silently (Uninstalling a MSI
> package directly v.s uninstalling from a bundle)
>
> Hi all,
>
> We have a wix bootstrapper bundle, which includes a chain of a MsiPackage
> and some other helper ExePackage. Recently I have observed a weird behavior.
>
> Some background:
>
> 0. Burn v3.11.1.2318, Windows v10.0 (Build 17763: Service Pack 0) 1. The
> bundle wxs:
>
>     <Chain>
>       <MsiPackage Id="MyAppPrograms"
>                   SourceFile="inputs\myapp.msi"
>                   DisplayInternalUI='no'
>                   Permanent="no">
>       </MsiPackage>
>       <ExePackage SourceFile="myhelper.exe"
>                   .... >
>       </ExePackage>
>     </Chain>
>
> 2. The MSI package has a custom action (type is ExeCommand). The action
> would fail - exit with code 1 rather than 0 due to a bug of the application
> code, but it should't matter since we have Return="ignore", as you can see
> below.
>
>     <CustomAction Id="StopMyApp" FileKey="myapp.exe"
>                   ExeCommand="--stop"
>                   Execute="immediate"
>                   Impersonate="yes"
>                   Return="ignore" />
>
>     <Custom Action="StopMyApp" Before="InstallValidate">
>         UPGRADINGPRODUCTCODE OR WIX_UPGRADE_DETECTED OR (REMOVE="ALL")
>     </Custom>
>
> The thing that has been puzzling me for the last few days is:
> * If I uninstall the bundle from the control panel, the uninstaller would
> fail silently: the bundle uninstaller UI just exits in the half way,
> without any prompts. (But if I uninstall the bundle again it would complete
> the uninstall successfully).
> * In contrast, if I uninstall the MSI directly from command line with
> "msiexec /x{guid-of-msi}", then the MSI could be uninstalled successfully.
>
> I collected the logs for both methods:
>
> - Logs when uninstalling the MSI directly with "msiexec /x" (which could
> succeed):
>
>     [...]
>     Action ended 3:35:10: MigrateFeatureStates. Return value 0.
>     MSI (s) (10:80) [03:35:10:067]: Doing action: StopMyApp
>     Action start 3:35:10: StopMyApp.
>     CustomAction StopMyApp returned actual error code 1 but will be
> translated to success due to continue marking
>     Action ended 3:35:11: StopMyApp. Return value 1.
>     MSI (s) (10:80) [03:35:12:005]: Doing action: InstallValidate
>     Action start 3:35:12: InstallValidate.
>     [...]
>
> - Logs when uninstalling the bundle (which would fail):
>
>     [...]
>     Action ended 3:26:20: MigrateFeatureStates. Return value 0.
>     MSI (s) (E4:80) [03:26:20:091]: Doing action: StopMyApp
>     MSI (s) (E4:80) [03:26:22:623]: Doing action: InstallValidate
>     [...]
>     [As you can see, in this case there is no logs of "Action start"
> "Action stop" ever after the StopMyApp action is reached]
>
> My questions is:
> 1. From the perspective of the MSI, is there any difference between
> uninstalling it directly v.s uninstalling it as part of a bundle?
> 2. How could the bundle uninstaller just quit silently without any prompt
> / dialog? Could it be a bug of wix?
>
> Any thoughts?
>
> Regards,
> Shuai
>
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