[wix-users] OfficeScan Virus pop-up while installing Custom BA Setup in XP

Fri Aug 4 04:09:17 PDT 2017

You need a code signing certificate...

See here for more details on code signing.

https://msdn.microsoft.com/en-us/library/ms537361(v=vs.85).aspx

On 04-Aug-2017 3:44 PM, "Periyasamy Chinnu" <biggodannauniv at gmail.com>
wrote:

> Thanks for the reply.
>
> I done the following, but still getting same error.
>
> 1. Created pfx key in my development machine
> 2. Signed the installer using insignia by adding command in project file.
> 3. Imported the certificate(from .pfx file) under "Trusted Root Certication
> Authorities\Local Computer" using IE->Internet
> Options->Content->Certificates option in issue reproducing machine(Win XP).
> 4. In installer properties window, digital signature information is showing
> as "The digital signature is OK"
> 5. Now trying to install the setup, but still getting same error.
>
> Is anything I missed or my approach is wrong? Please advise.
>
> On Fri, Aug 4, 2017 at 1:56 PM, Kaveesh Dashora <kaveeshd at googlemail.com>
> wrote:
>
> > Try signing the installer. Use insignia for signing.
> >
> > On 04-Aug-2017 12:58 PM, "Periyasamy Chinnu" <biggodannauniv at gmail.com>
> > wrote:
> >
> > > Hi,
> > >
> > > Created Burn based installer using WiX v3.11. On installation trigger
> > Trend
> > > Micro OfficeScan and it says "*OfficeScan detected a behavior
> monitoring
> > > policy violation and blocked the process(es)*" in *Windows XP* machine.
> > The
> > > virus checker terminates the installer immediately and leaves an entry
> in
> > > the Installed Programs control panel list even though the software is
> not
> > > installed.
> > >
> > > I also created installer with InstallShield. The setup created using
> > > InstallShield is installed without virus issue.
> > >
> > > Please share any suggestion for this?
> > >
> > > Here is the installer Log:
> > >
> > > [1394:13A0][2017-08-04T12:17:57]i300: Apply begin
> > > [15E8:0520][2017-08-04T12:17:58]i358: Pausing automatic updates.
> > > [15E8:0520][2017-08-04T12:17:58]i359: Paused automatic updates.
> > > [15E8:0520][2017-08-04T12:17:58]i360: Creating a system restore point.
> > > [15E8:0520][2017-08-04T12:18:27]i361: Created a system restore point.
> > > [15E8:0520][2017-08-04T12:18:27]i370: Session begin, registration key:
> > > SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{
> > > 56cf970e-b524-4bc7-ad7e-8675e1b708e1},
> > > options: 0x7, disable resume: No
> > > [15E8:0520][2017-08-04T12:18:32]i000: Caching bundle from:
> > > 'C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-
> > > 024AAEE30E46}\.be\MyMBAInstaller.exe'
> > > to: 'C:\Documents and Settings\All Users\Application Data\Package
> > > Cache\{56cf970e-b524-4bc7-ad7e-8675e1b708e1}\MyMBAInstaller.exe'
> > > [15E8:0520][2017-08-04T12:18:33]i320: Registering bundle dependency
> > > provider: {56cf970e-b524-4bc7-ad7e-8675e1b708e1}, version: 1.0.0.0
> > > [15E8:0520][2017-08-04T12:18:33]i371: Updating session, registration
> > key:
> > > SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{
> > > 56cf970e-b524-4bc7-ad7e-8675e1b708e1},
> > > resume: Active, restart initiated: No, disable resume: No
> > > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to
> write
> > > message type to pipe.
> > > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to
> write
> > > send message to pipe.
> > > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to send
> > > BURN_ELEVATION_MESSAGE_TYPE_PROCESS_DEPENDENT_REGISTRATION message to
> > > per-machine process.
> > > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to
> > execute
> > > dependent registration action.
> > > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to
> write
> > > message type to pipe.
> > > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to
> write
> > > send message to pipe.
> > > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to send
> > > message to per-machine process.
> > > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to save
> > > engine state in per-machine process.
> > > [1394:13A0][2017-08-04T12:18:33]e501: The state file could not be
> saved,
> > > error: 0x12f7d0. Continuing...
> > > [1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to
> write
> > > message type to pipe.
> > > [1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to
> write
> > > send message to pipe.
> > > [1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to send
> > > BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD
> message
> > > to
> > > per-machine process.
> > > [1394:13C4][2017-08-04T12:18:35]e314: Failed to cache payload:
> > > MyMBAMSIPackage.msi from working path:
> > > C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-
> > > 024AAEE30E46}\MyMBAMSIPackage.msi,
> > > error: 0x800700e8.
> > > [1394:13C4][2017-08-04T12:18:35]e349: Application requested retry of
> > > payload: MyMBAMSIPackage.msi, encountered error: 0x800700e8.
> Retrying...
> > > [1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to
> write
> > > message type to pipe.
> > > [1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to
> write
> > > send message to pipe.
> > > [1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to send
> > > BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD
> message
> > > to
> > > per-machine process.
> > > [1394:13C4][2017-08-04T12:18:39]e314: Failed to cache payload:
> > > MyMBAMSIPackage.msi from working path:
> > > C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-
> > > 024AAEE30E46}\MyMBAMSIPackage.msi,
> > > error: 0x800700e8.
> > > [1394:13C4][2017-08-04T12:18:39]e349: Application requested retry of
> > > payload: MyMBAMSIPackage.msi, encountered error: 0x800700e8.
> Retrying...
> > > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to
> write
> > > message type to pipe.
> > > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to
> write
> > > send message to pipe.
> > > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
> > > BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD
> message
> > > to
> > > per-machine process.
> > > [1394:13C4][2017-08-04T12:18:43]e314: Failed to cache payload:
> > > MyMBAMSIPackage.msi from working path:
> > > C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-
> > > 024AAEE30E46}\MyMBAMSIPackage.msi,
> > > error: 0x800700e8.
> > > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to
> write
> > > message type to pipe.
> > > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to
> write
> > > send message to pipe.
> > > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
> > > BURN_ELEVATION_MESSAGE_TYPE_CACHE_CLEANUP message to per-machine
> > process.
> > > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed while
> > > caching, aborting execution.
> > > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to
> write
> > > message type to pipe.
> > > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to
> write
> > > send message to pipe.
> > > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
> > > message to per-machine process.
> > > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to end
> > > session in per-machine process.
> > > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to
> write
> > > message type to pipe.
> > > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to
> write
> > > send message to pipe.
> > > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
> > > message to per-machine process.
> > > [1394:13A0][2017-08-04T12:18:43]i399: Apply complete, result:
> > 0x800700e8,
> > > restart: None, ba requested restart:  No
> > >
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> > >
> >
> > ____________________________________________________________________
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> > http://www.firegiant.com/
> >
>
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