[wix-users] OfficeScan Virus pop-up while installing Custom BA Setup in XP

Fri Aug 4 03:14:42 PDT 2017

Thanks for the reply.

I done the following, but still getting same error.

1. Created pfx key in my development machine
2. Signed the installer using insignia by adding command in project file.
3. Imported the certificate(from .pfx file) under "Trusted Root Certication
Authorities\Local Computer" using IE->Internet
Options->Content->Certificates option in issue reproducing machine(Win XP).
4. In installer properties window, digital signature information is showing
as "The digital signature is OK"
5. Now trying to install the setup, but still getting same error.

Is anything I missed or my approach is wrong? Please advise.

On Fri, Aug 4, 2017 at 1:56 PM, Kaveesh Dashora <kaveeshd at googlemail.com>
wrote:

> Try signing the installer. Use insignia for signing.
>
> On 04-Aug-2017 12:58 PM, "Periyasamy Chinnu" <biggodannauniv at gmail.com>
> wrote:
>
> > Hi,
> >
> > Created Burn based installer using WiX v3.11. On installation trigger
> Trend
> > Micro OfficeScan and it says "*OfficeScan detected a behavior monitoring
> > policy violation and blocked the process(es)*" in *Windows XP* machine.
> The
> > virus checker terminates the installer immediately and leaves an entry in
> > the Installed Programs control panel list even though the software is not
> > installed.
> >
> > I also created installer with InstallShield. The setup created using
> > InstallShield is installed without virus issue.
> >
> > Please share any suggestion for this?
> >
> > Here is the installer Log:
> >
> > [1394:13A0][2017-08-04T12:17:57]i300: Apply begin
> > [15E8:0520][2017-08-04T12:17:58]i358: Pausing automatic updates.
> > [15E8:0520][2017-08-04T12:17:58]i359: Paused automatic updates.
> > [15E8:0520][2017-08-04T12:17:58]i360: Creating a system restore point.
> > [15E8:0520][2017-08-04T12:18:27]i361: Created a system restore point.
> > [15E8:0520][2017-08-04T12:18:27]i370: Session begin, registration key:
> > SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{
> > 56cf970e-b524-4bc7-ad7e-8675e1b708e1},
> > options: 0x7, disable resume: No
> > [15E8:0520][2017-08-04T12:18:32]i000: Caching bundle from:
> > 'C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-
> > 024AAEE30E46}\.be\MyMBAInstaller.exe'
> > to: 'C:\Documents and Settings\All Users\Application Data\Package
> > Cache\{56cf970e-b524-4bc7-ad7e-8675e1b708e1}\MyMBAInstaller.exe'
> > [15E8:0520][2017-08-04T12:18:33]i320: Registering bundle dependency
> > provider: {56cf970e-b524-4bc7-ad7e-8675e1b708e1}, version: 1.0.0.0
> > [15E8:0520][2017-08-04T12:18:33]i371: Updating session, registration
> key:
> > SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{
> > 56cf970e-b524-4bc7-ad7e-8675e1b708e1},
> > resume: Active, restart initiated: No, disable resume: No
> > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write
> > message type to pipe.
> > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write
> > send message to pipe.
> > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to send
> > BURN_ELEVATION_MESSAGE_TYPE_PROCESS_DEPENDENT_REGISTRATION message to
> > per-machine process.
> > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to
> execute
> > dependent registration action.
> > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write
> > message type to pipe.
> > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write
> > send message to pipe.
> > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to send
> > message to per-machine process.
> > [1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to save
> > engine state in per-machine process.
> > [1394:13A0][2017-08-04T12:18:33]e501: The state file could not be saved,
> > error: 0x12f7d0. Continuing...
> > [1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to write
> > message type to pipe.
> > [1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to write
> > send message to pipe.
> > [1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to send
> > BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message
> > to
> > per-machine process.
> > [1394:13C4][2017-08-04T12:18:35]e314: Failed to cache payload:
> > MyMBAMSIPackage.msi from working path:
> > C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-
> > 024AAEE30E46}\MyMBAMSIPackage.msi,
> > error: 0x800700e8.
> > [1394:13C4][2017-08-04T12:18:35]e349: Application requested retry of
> > payload: MyMBAMSIPackage.msi, encountered error: 0x800700e8. Retrying...
> > [1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to write
> > message type to pipe.
> > [1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to write
> > send message to pipe.
> > [1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to send
> > BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message
> > to
> > per-machine process.
> > [1394:13C4][2017-08-04T12:18:39]e314: Failed to cache payload:
> > MyMBAMSIPackage.msi from working path:
> > C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-
> > 024AAEE30E46}\MyMBAMSIPackage.msi,
> > error: 0x800700e8.
> > [1394:13C4][2017-08-04T12:18:39]e349: Application requested retry of
> > payload: MyMBAMSIPackage.msi, encountered error: 0x800700e8. Retrying...
> > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
> > message type to pipe.
> > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
> > send message to pipe.
> > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
> > BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message
> > to
> > per-machine process.
> > [1394:13C4][2017-08-04T12:18:43]e314: Failed to cache payload:
> > MyMBAMSIPackage.msi from working path:
> > C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-
> > 024AAEE30E46}\MyMBAMSIPackage.msi,
> > error: 0x800700e8.
> > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
> > message type to pipe.
> > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
> > send message to pipe.
> > [1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
> > BURN_ELEVATION_MESSAGE_TYPE_CACHE_CLEANUP message to per-machine
> process.
> > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed while
> > caching, aborting execution.
> > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
> > message type to pipe.
> > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
> > send message to pipe.
> > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
> > message to per-machine process.
> > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to end
> > session in per-machine process.
> > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
> > message type to pipe.
> > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
> > send message to pipe.
> > [1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
> > message to per-machine process.
> > [1394:13A0][2017-08-04T12:18:43]i399: Apply complete, result:
> 0x800700e8,
> > restart: None, ba requested restart:  No
> >
> > ____________________________________________________________________
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> >
>
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