[wix-users] OfficeScan Virus pop-up while installing Custom BA Setup in XP

[Periyasamy Chinnu]

Hi,

Created Burn based installer using WiX v3.11. On installation trigger Trend
Micro OfficeScan and it says "*OfficeScan detected a behavior monitoring
policy violation and blocked the process(es)*" in *Windows XP* machine. The
virus checker terminates the installer immediately and leaves an entry in
the Installed Programs control panel list even though the software is not
installed.

I also created installer with InstallShield. The setup created using
InstallShield is installed without virus issue.

Please share any suggestion for this?

Here is the installer Log:

[1394:13A0][2017-08-04T12:17:57]i300: Apply begin
[15E8:0520][2017-08-04T12:17:58]i358: Pausing automatic updates.
[15E8:0520][2017-08-04T12:17:58]i359: Paused automatic updates.
[15E8:0520][2017-08-04T12:17:58]i360: Creating a system restore point.
[15E8:0520][2017-08-04T12:18:27]i361: Created a system restore point.
[15E8:0520][2017-08-04T12:18:27]i370: Session begin, registration key:
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{56cf970e-b524-4bc7-ad7e-8675e1b708e1},
options: 0x7, disable resume: No
[15E8:0520][2017-08-04T12:18:32]i000: Caching bundle from:
'C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-024AAEE30E46}\.be\MyMBAInstaller.exe'
to: 'C:\Documents and Settings\All Users\Application Data\Package
Cache\{56cf970e-b524-4bc7-ad7e-8675e1b708e1}\MyMBAInstaller.exe'
[15E8:0520][2017-08-04T12:18:33]i320: Registering bundle dependency
provider: {56cf970e-b524-4bc7-ad7e-8675e1b708e1}, version: 1.0.0.0
[15E8:0520][2017-08-04T12:18:33]i371: Updating session, registration key:
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{56cf970e-b524-4bc7-ad7e-8675e1b708e1},
resume: Active, restart initiated: No, disable resume: No
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write
message type to pipe.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write
send message to pipe.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to send
BURN_ELEVATION_MESSAGE_TYPE_PROCESS_DEPENDENT_REGISTRATION message to
per-machine process.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to execute
dependent registration action.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write
message type to pipe.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write
send message to pipe.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to send
message to per-machine process.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to save
engine state in per-machine process.
[1394:13A0][2017-08-04T12:18:33]e501: The state file could not be saved,
error: 0x12f7d0. Continuing...
[1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to write
message type to pipe.
[1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to write
send message to pipe.
[1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to send
BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to
per-machine process.
[1394:13C4][2017-08-04T12:18:35]e314: Failed to cache payload:
MyMBAMSIPackage.msi from working path:
C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-024AAEE30E46}\MyMBAMSIPackage.msi,
error: 0x800700e8.
[1394:13C4][2017-08-04T12:18:35]e349: Application requested retry of
payload: MyMBAMSIPackage.msi, encountered error: 0x800700e8. Retrying...
[1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to write
message type to pipe.
[1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to write
send message to pipe.
[1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to send
BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to
per-machine process.
[1394:13C4][2017-08-04T12:18:39]e314: Failed to cache payload:
MyMBAMSIPackage.msi from working path:
C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-024AAEE30E46}\MyMBAMSIPackage.msi,
error: 0x800700e8.
[1394:13C4][2017-08-04T12:18:39]e349: Application requested retry of
payload: MyMBAMSIPackage.msi, encountered error: 0x800700e8. Retrying...
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
message type to pipe.
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
send message to pipe.
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to
per-machine process.
[1394:13C4][2017-08-04T12:18:43]e314: Failed to cache payload:
MyMBAMSIPackage.msi from working path:
C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-024AAEE30E46}\MyMBAMSIPackage.msi,
error: 0x800700e8.
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
message type to pipe.
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
send message to pipe.
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
BURN_ELEVATION_MESSAGE_TYPE_CACHE_CLEANUP message to per-machine process.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed while
caching, aborting execution.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
message type to pipe.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
send message to pipe.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
message to per-machine process.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to end
session in per-machine process.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
message type to pipe.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write
send message to pipe.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send
message to per-machine process.
[1394:13A0][2017-08-04T12:18:43]i399: Apply complete, result: 0x800700e8,
restart: None, ba requested restart:  No