[wix-users] Random issue with Burn

Wed Dec 28 16:21:34 PST 2016

I looked that error up, and saw that there's a thread on this from WiX, it sounds like maybe your bundle wasn't uninstalled completely?

http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Bootstrapper-errors-td7582859.html

But if you can install manually, then maybe it's not that.  How do you have your MSI set up?  Does the MSI prompt for elevation as needed?  Or does it try and run elevated, but fail silently if it can't elevate?  Can you post an excerpt from your burn chain bundle showing this MSI package?

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Daniele Buffa
Sent: Wednesday, December 28, 2016 5:04 PM
To: wix-users at lists.wixtoolset.org
Subject: [wix-users] Random issue with Burn

Hi,

I write here because I need support with a strange and random issue I have with a Burn package. This is the error log

[1094:00C4][2016-12-28T13:01:54]i001: Burn v3.10.3.3007, Windows v6.1 (Build
7601: Service Pack 1), path:
C:\Users\Guzz\AppData\Local\Temp\{36F8A0EF-758F-416E-9104-7154A5AEE9DA}\.cr\
SetupClientComplete.exe

[1094:00C4][2016-12-28T13:01:54]i009: Command Line:
'-burn.clean.room=C:\tmp\SetupClientComplete.exe
-burn.filehandle.attached=184 -burn.filehandle.self=192'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\tmp\SetupClientComplete.exe'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\tmp\'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable 'WixBundleLog'
to value
'C:\Users\Guzz\AppData\Local\Temp\Credito_Pratico_installazione_completa_201
61228130154.log'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable 'WixBundleName' to value 'Credito Pratico installazione completa'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable 'WixBundleManufacturer' to value 'Lending Solution'

[1094:127C][2016-12-28T13:01:54]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033

[1094:127C][2016-12-28T13:01:54]i000: Setting version variable 'WixBundleFileVersion' to value '1.0.0.0'

[1094:00C4][2016-12-28T13:01:54]i100: Detect begin, 3 packages

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'

[1094:00C4][2016-12-28T13:01:54]i000: Setting numeric variable 'IsAceInstalled' to value 1

[1094:00C4][2016-12-28T13:01:54]i102: Detected related bundle:
{e13ba5f3-b9ee-42c9-854d-b8c382cc617e}, type: Upgrade, scope: PerMachine,
version: 1.0.0.0, operation: None

[1094:00C4][2016-12-28T13:01:54]i052: Condition 'NETFRAMEWORK45 >= 379893'
evaluates to true.

[1094:00C4][2016-12-28T13:01:54]i052: Condition 'IsAceInstalled' evaluates to true.

[1094:00C4][2016-12-28T13:01:54]i101: Detected package: NetFx452Redist,
state: Present, cached: Complete

[1094:00C4][2016-12-28T13:01:54]i101: Detected package: Ace, state: Present,
cached: Complete

[1094:00C4][2016-12-28T13:01:54]i101: Detected package:
CreditoPraticoClient.msi, state: Absent, cached: None

[1094:00C4][2016-12-28T13:01:54]i052: Condition 'VersionNT >= v6.0 OR
VersionNT64 >= v6.0' evaluates to true.

[1094:00C4][2016-12-28T13:01:54]i199: Detect complete, result: 0x0

[1094:00C4][2016-12-28T13:01:55]i200: Plan begin, 3 packages, action:
Install

[1094:00C4][2016-12-28T13:01:55]w321: Skipping dependency registration on package with no dependency providers: NetFx452Redist

[1094:00C4][2016-12-28T13:01:55]w321: Skipping dependency registration on package with no dependency providers: Ace

[1094:00C4][2016-12-28T13:01:55]i000: Setting string variable 'WixBundleLog_CreditoPraticoClient.msi' to value
'C:\Users\Guzz\AppData\Local\Temp\Credito_Pratico_installazione_completa_201
61228130154_000_CreditoPraticoClient.msi.log'

[1094:00C4][2016-12-28T13:01:55]i201: Planned package: NetFx452Redist,
state: Present, default requested: Present, ba requested: Present, execute:
None, rollback: None, cache: No, uncache: No, dependency: None

[1094:00C4][2016-12-28T13:01:55]i201: Planned package: Ace, state: Present, default requested: Present, ba requested: Present, execute: None, rollback:
None, cache: No, uncache: No, dependency: None

[1094:00C4][2016-12-28T13:01:55]i201: Planned package:
CreditoPraticoClient.msi, state: Absent, default requested: Present, ba
requested: Present, execute: Install, rollback: None, cache: Yes, uncache:
No, dependency: Register

[1094:00C4][2016-12-28T13:01:55]i207: Planned related bundle:
{e13ba5f3-b9ee-42c9-854d-b8c382cc617e}, type: Upgrade, default requested:
None, ba requested: None, execute: None, rollback: None, dependency: None

[1094:00C4][2016-12-28T13:01:55]i299: Plan complete, result: 0x0

[1094:00C4][2016-12-28T13:01:55]i300: Apply begin

[1094:00C4][2016-12-28T13:01:55]i010: Launching elevated engine process.

[1094:00C4][2016-12-28T13:02:00]i011: Launched elevated engine process.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to wait for child to connect to pipe.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to connect to elevated child process.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to actually elevate.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to elevate.

[1094:00C4][2016-12-28T13:02:00]i399: Apply complete, result: 0x800700e8,
restart: None, ba requested restart:  No

The issue is quite annoying because it appear in production scenario and it's absolutely random. When it occurs I have to connect with customer pc and proceed with manual installation (prerequisite and software).

I have no idea what these errors means, I need to know if I'm wrong something. I'm using Wix Toolset 3.10.3

Thanks in advance

Daniele Buffa.

____________________________________________________________________
WiX Toolset Users Mailing List provided by FireGiant http://www.firegiant.com/

________________________________

Xactware's opt-in mailing list allows you to receive Xactware News that is of interest to you. Visit my.xactware.com today to join or to update your email preferences!

________________________________

This email is intended solely for the recipient. It may contain privileged, proprietary or confidential information or material. If you are not the intended recipient, please delete this email and any attachments and notify the sender of the error.