[wix-users] Random issue with Burn

[Daniele Buffa]

Hi,

 

I write here because I need support with a strange and random issue I have
with a Burn package. This is the error log

 

[1094:00C4][2016-12-28T13:01:54]i001: Burn v3.10.3.3007, Windows v6.1 (Build
7601: Service Pack 1), path:
C:\Users\Guzz\AppData\Local\Temp\{36F8A0EF-758F-416E-9104-7154A5AEE9DA}\.cr\
SetupClientComplete.exe

[1094:00C4][2016-12-28T13:01:54]i009: Command Line:
'-burn.clean.room=C:\tmp\SetupClientComplete.exe
-burn.filehandle.attached=184 -burn.filehandle.self=192'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable
'WixBundleOriginalSource' to value 'C:\tmp\SetupClientComplete.exe'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable
'WixBundleOriginalSourceFolder' to value 'C:\tmp\'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable 'WixBundleLog'
to value
'C:\Users\Guzz\AppData\Local\Temp\Credito_Pratico_installazione_completa_201
61228130154.log'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable
'WixBundleName' to value 'Credito Pratico installazione completa'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable
'WixBundleManufacturer' to value 'Lending Solution'

[1094:127C][2016-12-28T13:01:54]i000: Setting numeric variable
'WixStdBALanguageId' to value 1033

[1094:127C][2016-12-28T13:01:54]i000: Setting version variable
'WixBundleFileVersion' to value '1.0.0.0'

[1094:00C4][2016-12-28T13:01:54]i100: Detect begin, 3 packages

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable
'NETFRAMEWORK45' to value '379893'

[1094:00C4][2016-12-28T13:01:54]i000: Setting numeric variable
'IsAceInstalled' to value 1

[1094:00C4][2016-12-28T13:01:54]i102: Detected related bundle:
{e13ba5f3-b9ee-42c9-854d-b8c382cc617e}, type: Upgrade, scope: PerMachine,
version: 1.0.0.0, operation: None

[1094:00C4][2016-12-28T13:01:54]i052: Condition 'NETFRAMEWORK45 >= 379893'
evaluates to true.

[1094:00C4][2016-12-28T13:01:54]i052: Condition 'IsAceInstalled' evaluates
to true.

[1094:00C4][2016-12-28T13:01:54]i101: Detected package: NetFx452Redist,
state: Present, cached: Complete

[1094:00C4][2016-12-28T13:01:54]i101: Detected package: Ace, state: Present,
cached: Complete

[1094:00C4][2016-12-28T13:01:54]i101: Detected package:
CreditoPraticoClient.msi, state: Absent, cached: None

[1094:00C4][2016-12-28T13:01:54]i052: Condition 'VersionNT >= v6.0 OR
VersionNT64 >= v6.0' evaluates to true.

[1094:00C4][2016-12-28T13:01:54]i199: Detect complete, result: 0x0

[1094:00C4][2016-12-28T13:01:55]i200: Plan begin, 3 packages, action:
Install

[1094:00C4][2016-12-28T13:01:55]w321: Skipping dependency registration on
package with no dependency providers: NetFx452Redist

[1094:00C4][2016-12-28T13:01:55]w321: Skipping dependency registration on
package with no dependency providers: Ace

[1094:00C4][2016-12-28T13:01:55]i000: Setting string variable
'WixBundleLog_CreditoPraticoClient.msi' to value
'C:\Users\Guzz\AppData\Local\Temp\Credito_Pratico_installazione_completa_201
61228130154_000_CreditoPraticoClient.msi.log'

[1094:00C4][2016-12-28T13:01:55]i201: Planned package: NetFx452Redist,
state: Present, default requested: Present, ba requested: Present, execute:
None, rollback: None, cache: No, uncache: No, dependency: None

[1094:00C4][2016-12-28T13:01:55]i201: Planned package: Ace, state: Present,
default requested: Present, ba requested: Present, execute: None, rollback:
None, cache: No, uncache: No, dependency: None

[1094:00C4][2016-12-28T13:01:55]i201: Planned package:
CreditoPraticoClient.msi, state: Absent, default requested: Present, ba
requested: Present, execute: Install, rollback: None, cache: Yes, uncache:
No, dependency: Register

[1094:00C4][2016-12-28T13:01:55]i207: Planned related bundle:
{e13ba5f3-b9ee-42c9-854d-b8c382cc617e}, type: Upgrade, default requested:
None, ba requested: None, execute: None, rollback: None, dependency: None

[1094:00C4][2016-12-28T13:01:55]i299: Plan complete, result: 0x0

[1094:00C4][2016-12-28T13:01:55]i300: Apply begin

[1094:00C4][2016-12-28T13:01:55]i010: Launching elevated engine process.

[1094:00C4][2016-12-28T13:02:00]i011: Launched elevated engine process.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to wait for
child to connect to pipe.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to connect to
elevated child process.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to actually
elevate.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to elevate.

[1094:00C4][2016-12-28T13:02:00]i399: Apply complete, result: 0x800700e8,
restart: None, ba requested restart:  No

 

The issue is quite annoying because it appear in production scenario and
it's absolutely random. When it occurs I have to connect with customer pc
and proceed with manual installation (prerequisite and software).

 

I have no idea what these errors means, I need to know if I'm wrong
something. I'm using Wix Toolset 3.10.3

 

Thanks in advance

Daniele Buffa.