[wix-users] Error 0x80091007: Failed to cache payload

[Mouni K]

Thanks for the response Rob.
Sorry, but I didn't understand which file to hash. The MSI or the new
payload file (Oracle.ManagedDataAccess.dll) or the Setup.exe?



On Wed, Mar 22, 2023 at 9:38 PM Rob Mensching <rob at firegiant.com> wrote:

> Hash the file and make sure it matches.
>
> Note: The wix-users mailing list is being deprecated. Use the GitHub
> Discussions (https://github.com/orgs/wixtoolset/discussions) instead now.
>
> -----Original Message-----
> From: wix-users <wix-users-bounces at lists.wixtoolset.org> On Behalf Of
> Mouni K via wix-users
> Sent: Wednesday, March 22, 2023 6:53 AM
> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> Cc: Mouni K <mouni.c2cbit at gmail.com>
> Subject: [wix-users] Error 0x80091007: Failed to cache payload
>
> Hi WiX users,
>
> I have been seeing the below issue with our MSI when we are doing a new
> install of our product.
>
>
> ***************************************************************************************************
>  Acquiring package:  OURPRODUCT  , payload: OURPRODUCT, copy from:
> C:\23_test\products\ourprod\SetUps\OURPRODUCT\OurProductSetup.msi
> [0F3C:0FB4][2023-03-21T16:04:33]: Error 0x80091007: Hash mismatch for path:
> C:\ProgramData\Package Cache\.unverified\ OURPRODUCT
> [0F3C:0FB4][2023-03-21T16:04:33]: Error 0x80091007: Failed to verify hash
> of payload:  OURPRODUCT
> [0F3C:0FB4][2023-03-21T16:04:33]: Failed to verify payload:  OURPRODUCT  at
> path: C:\ProgramData\Package Cache\.unverified\ OURPRODUCT , error:
> 0x80091007. Deleting file.
> [0F3C:0FB4][2023-03-21T16:04:33]: Error 0x80091007: Failed to cache
> payload: OURPRODUCT
>
> ***************************************************************************************************
>
> We use a Custom Bootstrapper built on WiX Toolset 3.6 with MSI Chaining.
>
> Additional details-
> 1. We haven't changed anything in the bootstrapper. Only added one new
> payload to the bundle as below- <Payload
> Id="B25AAB41CF014F838958ECBE1B10A747" SourceFile
> ="$(var.SolutionDir)\..\3rdPartyTools\Oracle.ManagedDataAccess.dll"></Payload>
>
> 2. We are not signing the bundle nor the MSIs.
> 3. We are not changing / modifying the bundle after the bundle is
> generated 4. We collect the bundle and build an .iso out of it.
>
> When we execute the msi separately, it installs just fine.
> Any clues as to what needs to be checked or what might cause this error?
> Any help shall be greatly appreciated.
>
> Regards,
> Mounika.
>
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