[wix-users] Wix bundle failed to upgrade

Jackie Xu jackie.xu at teradyne.com
Tue Nov 29 17:30:10 PST 2022

Hi Experts,

I am facing an issue that I failed to upgrade my bundle installer on some machines (On most machines, it worked fine).
My bundle contains 3 installers, 2 msi installers and one EXE installer.
When install a newer version I got an error pop-up said, "The Specified Account already exists".
After clicking OK, and a few moments later, it shows "0x80070003 - The system cannot find the path specified."

Here is the log:
[1408:0F00][2022-09-29T10:51:37]i301: Applying execute package: OasisSetup.msi, action: Install, path: C:\ProgramData\Package Cache\{3FDC0824-4867-40DE-A1F0-390AA8575AC4}v4.1.8352\OasisSetup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[1408:0F00][2022-09-29T10:51:48]e000: Error 0x80070643: Failed to install MSI package.
[1408:0F00][2022-09-29T10:51:48]e000: Error 0x80070643: Failed to execute MSI package.
[2D58:5174][2022-09-29T10:51:48]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[2D58:5174][2022-09-29T10:51:48]i319: Applied execute package: OasisSetup.msi, result: 0x80070643, restart: None
[2D58:5174][2022-09-29T10:51:48]e000: Error 0x80070643: Failed to execute MSI package.

I tried to remove the OasisSetup.msi from the bundle, then the bundle can upgrade correctly, but when I install the OasisSetup.msi separately and upgrade it with a new MSI, it also worked fine. So I just suspect somehow the msi failed to upgrade in a bundle, but can upgrade alone.

Any suggestions would be appreciated, this really bugs me for a long time.


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