[wix-users] Burn - elevated pipe closed

[Sean Hall]

The only other hangs I'm aware of had to do with using DisplayInternalUI
and the standard BA.

On Wed, Feb 10, 2021 at 12:48 PM Jacques Eloff <repstosd at gmail.com> wrote:

> Hi Sean
>
> This is just the standard BA from WiX we're using, so nothing custom.
>
> Jacques
>
> On Tue, Feb 9, 2021 at 2:17 PM Sean Hall via wix-users <
> wix-users at lists.wixtoolset.org> wrote:
>
>> The closest thing I can think of is
>> https://github.com/wixtoolset/issues/issues/5980. Are you sending a valid
>> window handle to Apply?
>>
>> On Tue, Feb 9, 2021 at 10:59 AM Jacques Eloff via wix-users <
>> wix-users at lists.wixtoolset.org> wrote:
>>
>> > Hi
>> >
>> > I came across an issue yesterday where a bundle starts to install (it
>> > installed about 3 or 4 MSI) and then everything stopped.
>> >
>> >
>> > I looked at Bundle - pipe broke by AntiVirus software · Issue #5658 ·
>> > wixtoolset/issues (github.com)
>> > <https://github.com/wixtoolset/issues/issues/5658>, but it doesn't fit.
>> > A/V
>> > usually blocks elevation completely. And the installer is signed and the
>> > machine is running Defender, not the other A/V software identified in
>> the
>> > issue.
>> >
>> > The last MSI that was executing was trying to launch a custom action
>> (it's
>> > not the CA). The last entry in the MSI log was that it was going to
>> launch
>> > it, and then it just hung. The MSI log itself is incomplete.
>> >
>> > I scanned the machine with process explorer and the CA wasn't launched
>> at
>> > all. It was as if InstallExecute just got "stuck". After about 20
>> minutes
>> > the install was cancelled and that's when the pipe errors were logged.
>> >
>> > [5364:6DF4][2021-02-08T17:03:54]e000: Error 0x800700e8: Failed to write
>> > message type to pipe.
>> > [5364:6DF4][2021-02-08T17:03:54]e000: Error 0x800700e8: Failed to write
>> > send message to pipe.
>> > [5364:6DF4][2021-02-08T17:03:54]e000: Error 0x800700e8: Failed to send
>> > BURN_ELEVATION_MESSAGE_TYPE_EXECUTE_MSI_PACKAGE message to per-machine
>> > process.
>> > [5364:6DF4][2021-02-08T17:03:54]e000: Error 0x800700e8: Failed to
>> configure
>> > per-machine MSI package.
>> >
>> > I thought the MSI log would get flushed when the install was cancelled,
>> but
>> > it appears nothing else was written, which made me wonder if the
>> installer
>> > service itself was having a bad day. The Windows Event Viewer has been
>> > cryptically empty except for a single event that said: "the program
>> stopped
>> > interacting with Windows and was closed" along with "Faulting
>> > package-relative application ID:
>> > Hang type: Top level window is idle"
>> >
>> > Has anyone seen this sort of behavior?
>> >
>> > Thanks,
>> > Jacques
>> >
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>
>