[wix-users] Lost Shortcuts in Latest build

Hoover, Jacob Jacob.Hoover at greenheck.com
Thu Sep 19 10:22:32 PDT 2019

The verbose logs we would want to see anything related to the component which contains the shortcuts.

Was it scheduled to be installed?  Were there any errors in the log? What does the authoring look like for the shortcut, and what specifically does the key path for the component look like?

If possible, post the logs external and provide a link to them for others to look at.

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Blaine Wheeler via wix-users
Sent: Thursday, September 19, 2019 11:53 AM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Cc: Blaine Wheeler <blainekw at gmail.com>
Subject: Re: [wix-users] Lost Shortcuts in Latest build

Looking in the log to be certain :
The user executing the MSI is the same one that did it last time.

If installing for 'all users' verify the user running the msi has enough privileges.

Has he OS changed since your last installation?

On Thu, Sep 19, 2019 at 7:57 AM Brian E via wix-users < wix-users at lists.wixtoolset.org> wrote:

> We have a WiX project that creates a few desktop and start menu shortcuts.
> This project has been working correctly for months until today.  Our 
> latest installation test revealed that the Start menu shortcuts are no 
> longer being created.  The WiX project has not been changed in over a 
> month and the executables that the shortcuts point to have not changed..
> Is there something in the log file created using
> msiexec /i Myproject.msi /l*v MyProject.txt
> that would help me determine why the shortcuts are not being created?
> Or has anyone else encountered this issue and found a solution?
> Brian
> If you can't explain it simply, you don't understand it well enough.  
> - Albert Einstein
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