[wix-users] Previous package not found (and therefore not uninstalled) during major upgrade

[Steve Sanders]

According to Orca, the upgrade tables look like this, same as one built
with Wix 3.9 except for the version of course. Is it a problem that
Language is empty?

UpgradeCode VersionMin VersionMax Language Attributes Remove ActionProperty
s38 S20 S20 S255 i4 S255 s72
Upgrade UpgradeCode VersionMin VersionMax Language Attributes
{C118F7EC-9A1D-4FF1-91F5-15D208499D7B} 1.0.39.39 513 WIX_UPGRADE_DETECTED
{C118F7EC-9A1D-4FF1-91F5-15D208499D7B} 1.0.39.39 2 WIX_DOWNGRADE_DETECTED


UpgradeCode VersionMin VersionMax Language Attributes Remove ActionProperty
s38 S20 S20 S255 i4 S255 s72
Upgrade UpgradeCode VersionMin VersionMax Language Attributes
{C118F7EC-9A1D-4FF1-91F5-15D208499D7B} 1.0.40.19 513 WIX_UPGRADE_DETECTED
{C118F7EC-9A1D-4FF1-91F5-15D208499D7B} 1.0.40.19 2 WIX_DOWNGRADE_DETECTED



and one from 6 months ago:
UpgradeCode VersionMin VersionMax Language Attributes Remove ActionProperty
s38 S20 S20 S255 i4 S255 s72
Upgrade UpgradeCode VersionMin VersionMax Language Attributes
{C118F7EC-9A1D-4FF1-91F5-15D208499D7B} 1.0.26.918 513 WIX_UPGRADE_DETECTED
{C118F7EC-9A1D-4FF1-91F5-15D208499D7B} 1.0.26.918 2 WIX_DOWNGRADE_DETECTED

On Tue, Feb 20, 2018 at 1:17 PM, Steve Sanders <steve at keyba.se> wrote:

> I tried to figure out what the Upgrade table is and how to find it, but
> nearest I can tell, Wix is supposed to handle/populate it from the
> MajorUpgrade element:
> <MajorUpgrade DowngradeErrorMessage="A newer version of Keybase is already
> installed." AllowSameVersionUpgrades="yes"  />
>
> This hasn't changed for more than a year - I suppose it is possible that
> wix 3.11 changed the way it populates this upgrade table? I will try
> dumping it from some MSIs using Orca and see.
>
> On Tue, Feb 20, 2018 at 10:48 AM, Hoover, Jacob <
> Jacob.Hoover at greenheck.com> wrote:
>
>> Well, if FindRelatedProduct is truly failing then it's a windows
>> installer issue.  However I seriously don't think this is the issue.  Per
>> https://msdn.microsoft.com/en-us/library/windows/desktop/aa3
>> 68600%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396 I would compare the
>> Upgrade table from an old "never broken" install and a newer "sometimes
>> broken" installer.
>>
>>
>>
>> -----Original Message-----
>> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On
>> Behalf Of Steve Sanders via wix-users
>> Sent: Tuesday, February 20, 2018 12:38 PM
>> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
>> Cc: Steve Sanders <steve at keyba.se>
>> Subject: Re: [wix-users] Previous package not found (and therefore not
>> uninstalled) during major upgrade
>>
>> I am positive because of the associated updater log, among other reasons,
>> which shows version 1.0.39-20180121191330+5e57981 (that's the semantic
>> version, the windows version being 1.0.39.39) applied 2018/01/23 11:57:11,
>> then the updater considers that version current when it checks for the next
>> update:
>> 2018/02/16 19:30:03 INFO Checking for update, current version is
>> 1.0.39-20180121191330+5e57981
>> (updater gets this version by running the installed program with the
>> "version" argument.)
>>
>> Again, our custom actions are supposed to close our processes in the
>> upgrade case, but if upgrade case is not detected, they can't close the
>> processes.
>>
>> I guess we could hack around this with some registry entries, but
>> detecting
>> + applying upgrades is one of the main reasons to use a tool like Wix I
>> thought. Again, this happens only intermittently, and didn't seem to
>> happen ever with Wix 3.9.
>>
>> Thanks again, everyone, for taking a look.
>>
>> On Tue, Feb 20, 2018 at 3:23 AM, Nir Bar via wix-users <
>> wix-users at lists.wixtoolset.org> wrote:
>>
>> > The failing log says the the RESTART MANAGER is disabled so FilesInUse
>> > is used. FilesInUse can only detect applications with a window.
>> >
>> > However, this has nothing to do with upgrade detection. I've never
>> > encountered a false-false upgrade detection.
>> > Are you absolutely sure that another version is already installed?
>> >
>> >
>> >
>> > --
>> > Nir Bar, Independent WiX Expert. Creator of-
>> > JetBA: WiX WPF Bootstrapper User Interface Framework
>> >
>> > JetBA++: WiX Native Bootstrapper User Interface Framework
>> >
>> >
>> >
>> >
>> > ____________________________________________________________________
>> > WiX Toolset Users Mailing List provided by FireGiant
>> > http://www.firegiant.com/
>> >
>>
>> ____________________________________________________________________
>> WiX Toolset Users Mailing List provided by FireGiant
>> http://www.firegiant.com/
>>
>
>