[wix-users] Failed to convert version when upgrading previous Installshield install

Dennis Costello dennis.costello at prudential.com
Wed Jun 21 05:27:09 PDT 2017

I am converting our Installshield installs to WiX and have the msi working fine.  When I create the bundle and run it with our previous Installshield install I get the following message in the log,

Error 0x8002000a: Failed to convert version: 20170614.77643.4983572 to DWORD64 for ProductCode:

Ok, I get that Installshield allowed us to use improper version numbering so I decided to create a custom BA to get around it.  The problem is that the detect state on the MSI is Unknown (PLIInstallationPackageID, state: Unknown, cached: None) and I have not been able to figure out how to change that.  I can't get around these messages in the log.

[28B4:2AE0][2017-06-20T07:46:09]e000: Error 0x80070057: Invalid package current state result encountered during plan: 0
[28B4:2AE0][2017-06-20T07:46:09]e000: Error 0x80070057: Failed to calculate plan actions for package: PLIInstallationPackageID
[28B4:2AE0][2017-06-20T07:46:09]e000: Error 0x80070057: Failed to plan execute package.
[28B4:2AE0][2017-06-20T07:46:15]e000: Error 0x80070057: Failed to process package.
[28B4:2AE0][2017-06-20T07:46:15]e000: Error 0x80070057: Failed to plan packages.
[28B4:2AE0][2017-06-20T07:46:17]i299: Plan complete, result: 0x80070057

I have been banging my head on this for 2 weeks now and I can't figure out where I can change the state to allow it to run.  Any help would be GREATLY appreciated.

Thank you!

More information about the wix-users mailing list