[wix-users] some files not installing on upgrade... [P]

Tue Jan 24 09:28:05 PST 2017

Classification: Public
Yes I have verbose logging turned on :)

So just did an upgrade from our 4.6 product to 4.7 of one of our clients...
Install/uninstall works fine
Install 4.6 then upgrade 4.7 7 files are missing, here is logging of 1 file log4net.dll that is missing after upgrade...

In 4.6 the version of log4net.dll is: 1.2.11.0
In 4.7 the version of log4net.dll is: 1.2.15.0

>From the installer logfile:

On upgrade the MSI from 4.6 TMC client has this in it's logfile:
MSI (s) (2C:80) [10:52:48:298]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\TITUS\TITUS Message Classification\HtmlAgilityPack.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (2C:80) [10:52:48:298]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\TITUS\TITUS Message Classification\Microsoft.Win32.TaskScheduler.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (2C:80) [10:52:48:298]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\TITUS\TITUS Message Classification\Titus.Common.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (2C:80) [10:52:48:298]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\TITUS\TITUS Message Classification\' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (2C:80) [10:52:48:298]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\TITUS\TITUS Message Classification\Titus.Runtime.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (2C:80) [10:52:48:298]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\TITUS\TITUS Message Classification\Titus.Domain.Types.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (2C:80) [10:52:48:298]: Allowing uninstallation of shared component: {CB08ECF2-0F34-4324-BD22-0C1A6E042252}. Other clients exist, but installed to a different location
MSI (s) (2C:80) [10:52:48:298]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\TITUS\TITUS Message Classification\log4net.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

MSI (s) (2C:80) [10:52:48:313]: Component: cmp_Log4Net; Installed: Local;   Request: Absent;   Action: FileAbsent
MSI (s) (2C:80) [10:52:48:313]: Component: cmp_TitusDomainTypes; Installed: Local;   Request: Absent;   Action: Absent
MSI (s) (2C:80) [10:52:48:313]: Component: cmp_TitusRuntime; Installed: Local;   Request: Absent;   Action: Absent
MSI (s) (2C:80) [10:52:48:313]: Component: cmp_Titus.Runtime.Resources; Installed: Local;   Request: Absent;   Action: Absent
MSI (s) (2C:80) [10:52:48:313]: Component: cmp_TitusCommonDll; Installed: Local;   Request: Absent;   Action: Absent
MSI (s) (2C:80) [10:52:48:313]: Component: cmp_TaskScheduler; Installed: Local;   Request: Absent;   Action: Absent
MSI (s) (2C:80) [10:52:48:329]: Component: cmp_HtmlAgilityPack; Installed: Local;   Request: Absent;   Action: Absent

Then in the 4.7 log file:

MSI (s) (2C:20) [10:50:09:509]: Component: cmp_Log4Net_TMC; Installed: Absent;   Request: Local;   Action: Local

MSI (s) (2C:20) [10:51:16:008]: Executing op: ComponentRegister(ComponentId={915EDDFD-FEC3-4E30-A5FE-DF7B0DA2919},KeyPath=C:\Program Files (x86)\TITUS\TITUS Plugins\log4net.dll,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (2C:20) [10:51:16:008]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\TITUS\TITUS Plugins\log4net.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
The above log4net is installed...

MSI (s) (2C:20) [10:51:16:070]: Executing op: ComponentRegister(ComponentId={1D986C2A-F30D-4816-AF2B-5C3DF07ECD5B},KeyPath=C:\Program Files (x86)\TITUS\TITUS Message Classification\log4net.dll,State=3,,Disk=1,SharedDllRefCount=2,BinaryType=0)
MSI (s) (2C:20) [10:51:16:070]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\TITUS\TITUS Message Classification\log4net.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

MSI (s) (2C:20) [10:51:16:790]: Executing op: RegisterSharedComponentProvider(,,File=file_log4net_TMC,Component={1D986C2A-F30D-4816-AF2B-5C3DF07ECD5B},ComponentVersion=1.2.15.0,ProductCode={4BD3B8A4-8551-42C0-83AC-212ABA70B074},ProductVersion=16.9.7,PatchSize=0,PatchAttributes=0,PatchSequence=0,SharedComponent=0,IsFullFile=0)

MSI (s) (2C:20) [10:51:16:804]: Executing op: FileCopy(SourceName=log4net.dll,SourceCabKey=file_log4net_TMC,DestName=log4net.dll,Attributes=512,FileSize=304640,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=1.2.15.0,Language=0,InstallMode=58982400,,,,,,,)
MSI (s) (2C:20) [10:51:16:804]: File: C:\Program Files (x86)\TITUS\TITUS Message Classification\log4net.dll;	Overwrite;	Won't patch;	Existing file is a lower version
MSI (s) (2C:20) [10:51:16:804]: Source for file 'file_log4net_TMC' is compressed
MSI (s) (2C:20) [10:51:16:804]: Re-applying security from existing file.
MSI (s) (2C:20) [10:51:16:804]: Verifying accessibility of file: log4net.dll

Does anyone see why this file is not being replaced on upgrade?

Here is my major upgrade element

A long thread sorry...

Steve

This message has been marked as Public by Steven Ogilvie on January 24, 2017 12:28:03 PM. Classification provided by TITUS. 

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Ampian, Teddy
Sent: January 18, 2017 4:50 PM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Subject: Re: [wix-users] some files not installing on upgrade...

Hi Steve,

This list is here to provide help - thank you for your patience through this process.

Would you please confirm that verbose logging is turned on?

You can do so with the following: 
<Property Id="MsiLogging" Value="v" />

Source: http://stackoverflow.com/questions/35774339/

Cheers,
Teddy

---
Teddy Ampian
Software Engineer
Boston Scientific
MG Ops EEG Data Management 
teddy.ampian at bsci.com
Two Scimed Pl, Maple Grove, MN 55311
www.bostonscientific.com

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Steven Ogilvie
Sent: Wednesday, January 18, 2017 03:17 PM
To: WiX Toolset Users Mailing List
Subject: Re: [wix-users] some files not installing on upgrade...
[Steven Ogilvie] 
Sigh....

I am under a lot of stress and management asking me to fix the upgrade...

I have added a very detailed email about how it was, what it is like now...

As well as 3 features have the same components and 2 features install those components but the 3rd feature does NOT

I was hoping that someone had some expertise and/or knowledge on where to look...

I have been looking at the logs...

Thanks,

Steve

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Blair Murri
Sent: January 18, 2017 1:49 PM
To: Steve Ogilvie <SOGILVIE at msn.com>; WiX User List <wix-users at lists.wixtoolset.org>
Subject: Re: [wix-users] some files not installing on upgrade...

Verbose logs tell all...

Sent from my Windows 10 phone

From: Steve Ogilvie<mailto:SOGILVIE at msn.com>
Sent: Tuesday, January 17, 2017 2:27 PM
To: WiX User List<mailto:wix-users at lists.wixtoolset.org>
Subject: [wix-users] some files not installing on upgrade...
Importance: High

Hi all,

I have fixed the issue of the install/uninstall of my 'new' MSI's (a 32 bit and a 64 bit) that I "merged" from 6 MSI's from my last RTM release i.e. 4.6 and now I am working on 4.7 release.

We wanted to go from 6 MSI's down to 1 (well 2, 1 for 32 bit and 1 for 64 bit)...

Within the 'new' MSI are a few features:
1. Client Service
2. Plugins
3. Another Service
4. 3 Clients, i.e. ClientX, ClientY, ClientZ

The first 3 features are installed per the bitness of the OS (and 1 of the Clients) and the 2 other client features are installed on the basis of the bitness of Office.
So the BootStrapper will determine which of the 2 MSI's to run or to run both...
i.e. if a 64 bit OS but Office is 32 bit then both MSI's will run...

I had 3 client MSI's (and the Client Service MSI) and each of those Client MSI's had used 4 WiX library's and used a WixLibRedirectFolder in the product.wxs i.e.
<Directory Id="CLIENT_PATH" DiskId="1">
  <Directory Id="WixLibRedirectFolder">

and inside the library.wxs was:
i.e.
<ComponentGroup Id="cmpgrp_Log4Net" Directory="WixLibRedirectFolder">

Since I can't have multiple WixLibRedirectFolder in 1 MSI I ended up using the WiX library's for the Client Service feature...

Then for the 3 Client features I added the 7 components that were in the 4 WiX library's but renamed the components/File elements as cmp_Blah_ClientX, file_Blah_ClientX and ClientY and ClientZ and of course change the GUIDS for each component...

The weird thing, is that on an upgrade the 2 client features i.e. ClientX and ClientY install those 7 components but Feature ClientZ doesn't...

All 3 feature have the exact same 7 component/file elements and of course their own unique components... Each of the Client features are installed to a different folder...

Any idea why this is happening??

thanks,

Steve

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