[wix-users] some files not installing on upgrade... [P]

[Steven Ogilvie]

Classification: Public
Yes I have verbose logging turned on, yes I have been looking at the log files :)





This message has been marked as Public by Steven Ogilvie on January 18, 2017 4:51:04 PM. Classification provided by TITUS. 


-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Ampian, Teddy
Sent: January 18, 2017 4:50 PM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Subject: Re: [wix-users] some files not installing on upgrade... [P]

Hi Steve,

This list is here to provide help - thank you for your patience through this process.

Would you please confirm that verbose logging is turned on?

You can do so with the following: 
<Property Id="MsiLogging" Value="v" />

Source: http://stackoverflow.com/questions/35774339/

Cheers,
Teddy

---
Teddy Ampian
Software Engineer
Boston Scientific
MG Ops EEG Data Management 
teddy.ampian at bsci.com
Two Scimed Pl, Maple Grove, MN 55311
www.bostonscientific.com

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Steven Ogilvie
Sent: Wednesday, January 18, 2017 03:17 PM
To: WiX Toolset Users Mailing List
Subject: Re: [wix-users] some files not installing on upgrade... [P]

Classification: Public
Sigh....

I am under a lot of stress and management asking me to fix the upgrade...

I have added a very detailed email about how it was, what it is like now...

As well as 3 features have the same components and 2 features install those components but the 3rd feature does NOT

I was hoping that someone had some expertise and/or knowledge on where to look...

I have been looking at the logs...

Thanks,

Steve





This message has been marked as Public by Steven Ogilvie on January 18, 2017 4:17:10 PM. Classification provided by TITUS. 


-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Blair Murri
Sent: January 18, 2017 1:49 PM
To: Steve Ogilvie <SOGILVIE at msn.com>; WiX User List <wix-users at lists.wixtoolset.org>
Subject: Re: [wix-users] some files not installing on upgrade...

Verbose logs tell all...



Sent from my Windows 10 phone



From: Steve Ogilvie<mailto:SOGILVIE at msn.com>
Sent: Tuesday, January 17, 2017 2:27 PM
To: WiX User List<mailto:wix-users at lists.wixtoolset.org>
Subject: [wix-users] some files not installing on upgrade...
Importance: High



Hi all,

I have fixed the issue of the install/uninstall of my 'new' MSI's (a 32 bit and a 64 bit) that I "merged" from 6 MSI's from my last RTM release i.e. 4.6 and now I am working on 4.7 release.

We wanted to go from 6 MSI's down to 1 (well 2, 1 for 32 bit and 1 for 64 bit)...

Within the 'new' MSI are a few features:
1. Client Service
2. Plugins
3. Another Service
4. 3 Clients, i.e. ClientX, ClientY, ClientZ

The first 3 features are installed per the bitness of the OS (and 1 of the Clients) and the 2 other client features are installed on the basis of the bitness of Office.
So the BootStrapper will determine which of the 2 MSI's to run or to run both...
i.e. if a 64 bit OS but Office is 32 bit then both MSI's will run...

I had 3 client MSI's (and the Client Service MSI) and each of those Client MSI's had used 4 WiX library's and used a WixLibRedirectFolder in the product.wxs i.e.
<Directory Id="CLIENT_PATH" DiskId="1">
  <Directory Id="WixLibRedirectFolder">

and inside the library.wxs was:
i.e.
<ComponentGroup Id="cmpgrp_Log4Net" Directory="WixLibRedirectFolder">

Since I can't have multiple WixLibRedirectFolder in 1 MSI I ended up using the WiX library's for the Client Service feature...

Then for the 3 Client features I added the 7 components that were in the 4 WiX library's but renamed the components/File elements as cmp_Blah_ClientX, file_Blah_ClientX and ClientY and ClientZ and of course change the GUIDS for each component...

The weird thing, is that on an upgrade the 2 client features i.e. ClientX and ClientY install those 7 components but Feature ClientZ doesn't...

All 3 feature have the exact same 7 component/file elements and of course their own unique components... Each of the Client features are installed to a different folder...

Any idea why this is happening??

thanks,

Steve


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