[wix-users] R: Random issue with Burn

Tue Jan 3 02:38:38 PST 2017

Hi Brent,

any advice?

Thanks
Daniele

-----Messaggio originale-----
Da: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] Per conto di
Patterson, Brent
Inviato: giovedì 29 dicembre 2016 01:22
A: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Oggetto: Re: [wix-users] Random issue with Burn

I looked that error up, and saw that there's a thread on this from WiX, it
sounds like maybe your bundle wasn't uninstalled completely?

http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Bootstrapper-e
rrors-td7582859.html

But if you can install manually, then maybe it's not that.  How do you have
your MSI set up?  Does the MSI prompt for elevation as needed?  Or does it
try and run elevated, but fail silently if it can't elevate?  Can you post
an excerpt from your burn chain bundle showing this MSI package?

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of
Daniele Buffa
Sent: Wednesday, December 28, 2016 5:04 PM
To: wix-users at lists.wixtoolset.org
Subject: [wix-users] Random issue with Burn

Hi,

I write here because I need support with a strange and random issue I have
with a Burn package. This is the error log

[1094:00C4][2016-12-28T13:01:54]i001: Burn v3.10.3.3007, Windows v6.1 (Build
7601: Service Pack 1), path:
C:\Users\Guzz\AppData\Local\Temp\{36F8A0EF-758F-416E-9104-7154A5AEE9DA}\.cr\
SetupClientComplete.exe

[1094:00C4][2016-12-28T13:01:54]i009: Command Line:
'-burn.clean.room=C:\tmp\SetupClientComplete.exe
-burn.filehandle.attached=184 -burn.filehandle.self=192'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable
'WixBundleOriginalSource' to value 'C:\tmp\SetupClientComplete.exe'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable
'WixBundleOriginalSourceFolder' to value 'C:\tmp\'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable 'WixBundleLog'
to value
'C:\Users\Guzz\AppData\Local\Temp\Credito_Pratico_installazione_completa_201
61228130154.log'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable
'WixBundleName' to value 'Credito Pratico installazione completa'

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable
'WixBundleManufacturer' to value 'Lending Solution'

[1094:127C][2016-12-28T13:01:54]i000: Setting numeric variable
'WixStdBALanguageId' to value 1033

[1094:127C][2016-12-28T13:01:54]i000: Setting version variable
'WixBundleFileVersion' to value '1.0.0.0'

[1094:00C4][2016-12-28T13:01:54]i100: Detect begin, 3 packages

[1094:00C4][2016-12-28T13:01:54]i000: Setting string variable
'NETFRAMEWORK45' to value '379893'

[1094:00C4][2016-12-28T13:01:54]i000: Setting numeric variable
'IsAceInstalled' to value 1

[1094:00C4][2016-12-28T13:01:54]i102: Detected related bundle:
{e13ba5f3-b9ee-42c9-854d-b8c382cc617e}, type: Upgrade, scope: PerMachine,
version: 1.0.0.0, operation: None

[1094:00C4][2016-12-28T13:01:54]i052: Condition 'NETFRAMEWORK45 >= 379893'
evaluates to true.

[1094:00C4][2016-12-28T13:01:54]i052: Condition 'IsAceInstalled' evaluates
to true.

[1094:00C4][2016-12-28T13:01:54]i101: Detected package: NetFx452Redist,
state: Present, cached: Complete

[1094:00C4][2016-12-28T13:01:54]i101: Detected package: Ace, state: Present,
cached: Complete

[1094:00C4][2016-12-28T13:01:54]i101: Detected package:
CreditoPraticoClient.msi, state: Absent, cached: None

[1094:00C4][2016-12-28T13:01:54]i052: Condition 'VersionNT >= v6.0 OR
VersionNT64 >= v6.0' evaluates to true.

[1094:00C4][2016-12-28T13:01:54]i199: Detect complete, result: 0x0

[1094:00C4][2016-12-28T13:01:55]i200: Plan begin, 3 packages, action:
Install

[1094:00C4][2016-12-28T13:01:55]w321: Skipping dependency registration on
package with no dependency providers: NetFx452Redist

[1094:00C4][2016-12-28T13:01:55]w321: Skipping dependency registration on
package with no dependency providers: Ace

[1094:00C4][2016-12-28T13:01:55]i000: Setting string variable
'WixBundleLog_CreditoPraticoClient.msi' to value
'C:\Users\Guzz\AppData\Local\Temp\Credito_Pratico_installazione_completa_201
61228130154_000_CreditoPraticoClient.msi.log'

[1094:00C4][2016-12-28T13:01:55]i201: Planned package: NetFx452Redist,
state: Present, default requested: Present, ba requested: Present, execute:
None, rollback: None, cache: No, uncache: No, dependency: None

[1094:00C4][2016-12-28T13:01:55]i201: Planned package: Ace, state: Present,
default requested: Present, ba requested: Present, execute: None, rollback:
None, cache: No, uncache: No, dependency: None

[1094:00C4][2016-12-28T13:01:55]i201: Planned package:
CreditoPraticoClient.msi, state: Absent, default requested: Present, ba
requested: Present, execute: Install, rollback: None, cache: Yes, uncache:
No, dependency: Register

[1094:00C4][2016-12-28T13:01:55]i207: Planned related bundle:
{e13ba5f3-b9ee-42c9-854d-b8c382cc617e}, type: Upgrade, default requested:
None, ba requested: None, execute: None, rollback: None, dependency: None

[1094:00C4][2016-12-28T13:01:55]i299: Plan complete, result: 0x0

[1094:00C4][2016-12-28T13:01:55]i300: Apply begin

[1094:00C4][2016-12-28T13:01:55]i010: Launching elevated engine process.

[1094:00C4][2016-12-28T13:02:00]i011: Launched elevated engine process.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to wait for
child to connect to pipe.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to connect to
elevated child process.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to actually
elevate.

[1094:00C4][2016-12-28T13:02:00]e000: Error 0x800700e8: Failed to elevate.

[1094:00C4][2016-12-28T13:02:00]i399: Apply complete, result: 0x800700e8,
restart: None, ba requested restart:  No

The issue is quite annoying because it appear in production scenario and
it's absolutely random. When it occurs I have to connect with customer pc
and proceed with manual installation (prerequisite and software).

I have no idea what these errors means, I need to know if I'm wrong
something. I'm using Wix Toolset 3.10.3

Thanks in advance

Daniele Buffa.

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