[wix-users] 0x80070483 error with Burn

Tue Apr 25 00:02:00 PDT 2017

Glad that you have found the solution.  You could also add a condition
checking the OS version and decided if it should be installed or giving
users a message about it....

On 24 April 2017 at 16:01, Steve De George <stevedegeorge at pivotalz.com>
wrote:

> Thanks all for the help.
>
>
> I did find the issue. After trying Furrukh code I just though there is
> something stupid here. So I tried the same install on a Windows 7 machine
> and it worked. HHHhmmmmm. So my Burn installer fails installing the
> Quickbooks support file on Win 10 but works on Win 7.
>
>
> The Quickbooks Support installer v12 does install fine from the command
> line on Win 10 though it just seems to hate Burn.
>
>
> To fix I upgraded to the QuickBooks v13 and that does work fine in Burn in
> Windows 10. (The testers in my company are going to hate me!)
>
>
> So... I have come to the conclusion that v12 is not Burn friendly in
> Windows 10.
>
>
> Again thanks to all!!!
>
> Steve De George - Pivotal Z / NextGen Software, Inc.
> 253-656-4061
> www.pivotalz.com<http://www.pivotalz.com/>
> www.nextgensoftware.com<http://www.nextgensoftware.com/>
> ________________________________
> From: wix-users <wix-users-bounces at lists.wixtoolset.org> on behalf of
> Farrukh Waheed <farrukh1 at gmail.com>
> Sent: Sunday, April 23, 2017 11:23:03 PM
> To: WiX Toolset Users Mailing List
> Subject: Re: [wix-users] 0x80070483 error with Burn
>
> following are my two exe packages and working fine:
>
>  <ExePackage DisplayName="Microsoft DirectX June 2010"
>  Description="Microsoft DirectX June 2010 package"
> Cache="no"                  Compressed="yes"
>          PerMachine="yes"                  Permanent="yes"
>      Vital="yes"
> SourceFile="$(var.PreReqDir)Microsoft\DirectX\2010\DirectX_June_2010.exe"
>                  InstallCondition="VersionNT=v6.1"                   >
>      </ExePackage>
>
> <ExePackage DisplayName="Microsoft Windows Update KB2670838"
>        Description="Microsoft Windows Update KB2670838"
>    Cache="no"                  Compressed="yes"
> InstallCommand="/VerySilent"
> PerMachine="yes"                  Permanent="yes"
> Vital="yes"
> SourceFile="$(var.PreReqDir)Microsoft\Windows\Updates_
> Patches\Windows6.1-KB2670838-x64.exe"
>                  InstallCondition="VersionNT=v6.1 AND VersionNT64"
>               >      </ExePackage>
>
>
> On 24 April 2017 at 11:20, Farrukh Waheed <farrukh1 at gmail.com> wrote:
>
> > try removing /ChainingPackage "QBFC12_0Installer.exe" from
> > command line.
> >
> > On 21 April 2017 at 23:05, Nir Bar <nir.bar at panel-sw.com> wrote:
> >
> >> Maybe you're missing a payload?
> >>
> >> Sent from my ASUS
> >>
> >> -------- Original Message --------
> >> From:"Douglas, Keith (STATCAN)" <keith.douglas at canada.ca>
> >> Sent:Fri, 21 Apr 2017 18:36:26 +0300
> >> To:WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> >> Subject:Re: [wix-users] 0x80070483 error with Burn
> >>
> >> >I saw some stuff which suggested that the first 0x483 is "file not
> >> found" from InstallShield stuff.
> >> >
> >> >
> >> >Keith Douglas
> >> >
> >> >Programmer Analyst, Information Technology Operations Divison
> >> >Statistics Canada / Government of Canada
> >> >keith.douglas at canada.ca / 613-854-5589
> >> >
> >> >Programmeur Analyste, Division des opérations des technologies de
> >> l'information
> >> >Statistiques Canada / Gouvernement du Canada
> >> >keith.douglas at canada.ca / 613-854-5589
> >> >
> >> >-----Original Message-----
> >> >From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On
> >> Behalf Of Steve De George
> >> >Sent: April-21-17 10:48 AM
> >> >To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> >> >Subject: Re: [wix-users] 0x80070483 error with Burn
> >> >
> >> >
> >> >The install fails.
> >> >
> >> >I did find an issue with the actual file name I was using but after
> >> fixing that nothing changes.
> >> >
> >> >
> >> >I can find nothing by Googling the error code.
> >> >
> >> >
> >> >New Burn log.
> >> >
> >> >--------------------------------------------------------------------
> >> >
> >> >[0A54:1110][2017-04-21T07:31:22]i305: Verified acquired payload:
> >> Qb12SdkRedist at path: C:\ProgramData\Package Cache\.unverified\
> Qb12SdkRedist,
> >> moving to: C:\ProgramData\Package Cache\939254A5234346E7723C77ED
> >> 4E80E72BB40801D2\redist\QBFC12_0Installer.exe.
> >> >[0A54:0DDC][2017-04-21T07:31:22]i301: Applying execute package:
> >> Qb12SdkRedist, action: Install, path: C:\ProgramData\Package
> >> Cache\939254A5234346E7723C77ED4E80E72BB40801D2\redist\QBFC12_
> 0Installer.exe,
> >> arguments: '"C:\ProgramData\Package Cache\939254A5234346E7723C77ED
> >> 4E80E72BB40801D2\redist\QBFC12_0Installer.exe" /S /v/qn /norestart
> >> /ChainingPackage "QBFC12_0Installer.exe" /log "QbSdkFullLog.html"'
> >> >[0A54:0DDC][2017-04-21T07:31:25]e000: Error 0x80070483: Process
> >> returned error: 0x483
> >> >[0A54:0DDC][2017-04-21T07:31:25]e000: Error 0x80070483: Failed to
> >> execute EXE package.
> >> >[0720:1424][2017-04-21T07:31:25]e000: Error 0x80070483: Failed to
> >> configure per-machine EXE package.
> >> >[0720:1424][2017-04-21T07:31:25]i319: Applied execute package:
> >> Qb12SdkRedist, result: 0x80070483, restart: None
> >> >[0720:1424][2017-04-21T07:31:25]e000: Error 0x80070483: Failed to
> >> execute EXE package.
> >> >
> >> >
> >> >
> >> >Steve De George - Pivotal Z / NextGen Software, Inc.
> >> >253-656-4061 <(253)%20656-4061>
> >> >www.pivotalz.com<http://www.pivotalz.com/>
> >> >www.nextgensoftware.com<http://www.nextgensoftware.com/<htt
> p://www.nextgensoftware.com<http://www.nextgensoftware.com/>>
> >> >________________________________
> >> >From: wix-users <wix-users-bounces at lists.wixtoolset.org> on behalf of
> >> Nir Bar <nir.bar at panel-sw.com>
> >> >Sent: Friday, April 21, 2017 7:37:14 AM
> >> >To: WiX Toolset Users Mailing List
> >> >Subject: Re: [wix-users] 0x80070483 error with Burn
> >> >
> >> >Can't argue with that.
> >> >At times you get the error, does it actually fail to install
> QuickBooks?
> >> If it installs successfully, you can add an ExitCode element to
> translate
> >> the code to success.
> >> >
> >> >Sent from my ASUS
> >> >
> >> >-------- Original Message --------
> >> >From:Steve De George <stevedegeorge at pivotalz.com>
> >> >Sent:Fri, 21 Apr 2017 17:02:45 +0300
> >> >To:WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> >> >Subject:Re: [wix-users] 0x80070483 error with Burn
> >> >
> >> >>
> >> >>Thanks for the reply.
> >> >>
> >> >>
> >> >>I got the flags from running the EXE directly with /? and it showed
> >> them in help screen and that says 'QBFC 12 - InstallShield Wizard'
> >> >>
> >> >>
> >> >>Also to I can run it directly from the command line with those flags
> >> and it works.
> >> >>
> >> >>
> >> >>Steve De George - Pivotal Z / NextGen Software, Inc.
> >> >>253-656-4061
> >> >>www.pivotalz.com<http://www.pivotalz.com/>
> >> >>www.nextgensoftware.com<http://www.nextgensoftware.com/<ht<
> http://www.nextgensoftware.com<http://www.nextgensoftware.com/<ht>
> >> tp://www.nextgensoftware.com<http://www.nextgensoftware.com/>>
> >> >>________________________________
> >> >>From: wix-users <wix-users-bounces at lists.wixtoolset.org> on behalf of
> >> Nir Bar <nir.bar at panel-sw.com>
> >> >>Sent: Friday, April 21, 2017 4:51:40 AM
> >> >>To: WiX Toolset Users Mailing List
> >> >>Subject: Re: [wix-users] 0x80070483 error with Burn
> >> >>
> >> >>The command line flags you supply for InstallCommand are not supported
> >> by InstallShield (did you copy from .NET installation?)
> >> >>
> >> >>If the QuickBooks InstallShield is a Basic MSI project (if there's a
> >> way to know that), try changing to '/S /v/qn'.
> >> >>Otherwise, if it is an InstallScript or InstallScript MSI project,
> >> generate a response file and add it as 'Setup.iss' payload to the
> >> ExePackage and change command line to '/s'
> >> >>
> >> >>Nir Bar
> >> >>Panel::Software Architecture and Development
> >> >>
> >> >>______________________________________________________________
> >> >>JetBA.net- WPF BootstrapperApplication Library
> >> >>
> >> >>
> >> >>
> >> >>
> >> >>
> >> >>
> >> >>
> >> >>____________________________________________________________________
> >> >>WiX Toolset Users Mailing List provided by FireGiant
> >> http://www.firegiant.com/
> >> >>
> >> >>____________________________________________________________________
> >> >>WiX Toolset Users Mailing List provided by FireGiant
> >> http://www.firegiant.com/
> >> >
> >> >____________________________________________________________________
> >> >WiX Toolset Users Mailing List provided by FireGiant
> >> http://www.firegiant.com/
> >> >
> >> >____________________________________________________________________
> >> >WiX Toolset Users Mailing List provided by FireGiant
> >> http://www.firegiant.com/
> >> >
> >> >____________________________________________________________________
> >> >WiX Toolset Users Mailing List provided by FireGiant
> >> http://www.firegiant.com/
> >>
> >> ____________________________________________________________________
> >> WiX Toolset Users Mailing List provided by FireGiant
> >> http://www.firegiant.com/
> >>
> >
> >
>
> ____________________________________________________________________
> WiX Toolset Users Mailing List provided by FireGiant
> http://www.firegiant.com/
>
> ____________________________________________________________________
> WiX Toolset Users Mailing List provided by FireGiant
> http://www.firegiant.com/
>