[wix-users] 0x80070483 error with Burn

Steve De George stevedegeorge at pivotalz.com
Mon Apr 24 04:01:13 PDT 2017


Thanks all for the help.


I did find the issue. After trying Furrukh code I just though there is something stupid here. So I tried the same install on a Windows 7 machine and it worked. HHHhmmmmm. So my Burn installer fails installing the Quickbooks support file on Win 10 but works on Win 7.


The Quickbooks Support installer v12 does install fine from the command line on Win 10 though it just seems to hate Burn.


To fix I upgraded to the QuickBooks v13 and that does work fine in Burn in Windows 10. (The testers in my company are going to hate me!)


So... I have come to the conclusion that v12 is not Burn friendly in Windows 10.


Again thanks to all!!!

Steve De George - Pivotal Z / NextGen Software, Inc.
253-656-4061
www.pivotalz.com<http://www.pivotalz.com/>
www.nextgensoftware.com<http://www.nextgensoftware.com/>
________________________________
From: wix-users <wix-users-bounces at lists.wixtoolset.org> on behalf of Farrukh Waheed <farrukh1 at gmail.com>
Sent: Sunday, April 23, 2017 11:23:03 PM
To: WiX Toolset Users Mailing List
Subject: Re: [wix-users] 0x80070483 error with Burn

following are my two exe packages and working fine:

 <ExePackage DisplayName="Microsoft DirectX June 2010"
 Description="Microsoft DirectX June 2010 package"
Cache="no"                  Compressed="yes"
         PerMachine="yes"                  Permanent="yes"
     Vital="yes"
SourceFile="$(var.PreReqDir)Microsoft\DirectX\2010\DirectX_June_2010.exe"
                 InstallCondition="VersionNT=v6.1"                   >
     </ExePackage>

<ExePackage DisplayName="Microsoft Windows Update KB2670838"
       Description="Microsoft Windows Update KB2670838"
   Cache="no"                  Compressed="yes"
InstallCommand="/VerySilent"
PerMachine="yes"                  Permanent="yes"
Vital="yes"
SourceFile="$(var.PreReqDir)Microsoft\Windows\Updates_Patches\Windows6.1-KB2670838-x64.exe"
                 InstallCondition="VersionNT=v6.1 AND VersionNT64"
              >      </ExePackage>


On 24 April 2017 at 11:20, Farrukh Waheed <farrukh1 at gmail.com> wrote:

> try removing /ChainingPackage "QBFC12_0Installer.exe" from
> command line.
>
> On 21 April 2017 at 23:05, Nir Bar <nir.bar at panel-sw.com> wrote:
>
>> Maybe you're missing a payload?
>>
>> Sent from my ASUS
>>
>> -------- Original Message --------
>> From:"Douglas, Keith (STATCAN)" <keith.douglas at canada.ca>
>> Sent:Fri, 21 Apr 2017 18:36:26 +0300
>> To:WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
>> Subject:Re: [wix-users] 0x80070483 error with Burn
>>
>> >I saw some stuff which suggested that the first 0x483 is "file not
>> found" from InstallShield stuff.
>> >
>> >
>> >Keith Douglas
>> >
>> >Programmer Analyst, Information Technology Operations Divison
>> >Statistics Canada / Government of Canada
>> >keith.douglas at canada.ca / 613-854-5589
>> >
>> >Programmeur Analyste, Division des opérations des technologies de
>> l'information
>> >Statistiques Canada / Gouvernement du Canada
>> >keith.douglas at canada.ca / 613-854-5589
>> >
>> >-----Original Message-----
>> >From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On
>> Behalf Of Steve De George
>> >Sent: April-21-17 10:48 AM
>> >To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
>> >Subject: Re: [wix-users] 0x80070483 error with Burn
>> >
>> >
>> >The install fails.
>> >
>> >I did find an issue with the actual file name I was using but after
>> fixing that nothing changes.
>> >
>> >
>> >I can find nothing by Googling the error code.
>> >
>> >
>> >New Burn log.
>> >
>> >--------------------------------------------------------------------
>> >
>> >[0A54:1110][2017-04-21T07:31:22]i305: Verified acquired payload:
>> Qb12SdkRedist at path: C:\ProgramData\Package Cache\.unverified\Qb12SdkRedist,
>> moving to: C:\ProgramData\Package Cache\939254A5234346E7723C77ED
>> 4E80E72BB40801D2\redist\QBFC12_0Installer.exe.
>> >[0A54:0DDC][2017-04-21T07:31:22]i301: Applying execute package:
>> Qb12SdkRedist, action: Install, path: C:\ProgramData\Package
>> Cache\939254A5234346E7723C77ED4E80E72BB40801D2\redist\QBFC12_0Installer.exe,
>> arguments: '"C:\ProgramData\Package Cache\939254A5234346E7723C77ED
>> 4E80E72BB40801D2\redist\QBFC12_0Installer.exe" /S /v/qn /norestart
>> /ChainingPackage "QBFC12_0Installer.exe" /log "QbSdkFullLog.html"'
>> >[0A54:0DDC][2017-04-21T07:31:25]e000: Error 0x80070483: Process
>> returned error: 0x483
>> >[0A54:0DDC][2017-04-21T07:31:25]e000: Error 0x80070483: Failed to
>> execute EXE package.
>> >[0720:1424][2017-04-21T07:31:25]e000: Error 0x80070483: Failed to
>> configure per-machine EXE package.
>> >[0720:1424][2017-04-21T07:31:25]i319: Applied execute package:
>> Qb12SdkRedist, result: 0x80070483, restart: None
>> >[0720:1424][2017-04-21T07:31:25]e000: Error 0x80070483: Failed to
>> execute EXE package.
>> >
>> >
>> >
>> >Steve De George - Pivotal Z / NextGen Software, Inc.
>> >253-656-4061 <(253)%20656-4061>
>> >www.pivotalz.com<http://www.pivotalz.com/>
>> >www.nextgensoftware.com<http://www.nextgensoftware.com/<http://www.nextgensoftware.com<http://www.nextgensoftware.com/>>
>> >________________________________
>> >From: wix-users <wix-users-bounces at lists.wixtoolset.org> on behalf of
>> Nir Bar <nir.bar at panel-sw.com>
>> >Sent: Friday, April 21, 2017 7:37:14 AM
>> >To: WiX Toolset Users Mailing List
>> >Subject: Re: [wix-users] 0x80070483 error with Burn
>> >
>> >Can't argue with that.
>> >At times you get the error, does it actually fail to install QuickBooks?
>> If it installs successfully, you can add an ExitCode element to translate
>> the code to success.
>> >
>> >Sent from my ASUS
>> >
>> >-------- Original Message --------
>> >From:Steve De George <stevedegeorge at pivotalz.com>
>> >Sent:Fri, 21 Apr 2017 17:02:45 +0300
>> >To:WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
>> >Subject:Re: [wix-users] 0x80070483 error with Burn
>> >
>> >>
>> >>Thanks for the reply.
>> >>
>> >>
>> >>I got the flags from running the EXE directly with /? and it showed
>> them in help screen and that says 'QBFC 12 - InstallShield Wizard'
>> >>
>> >>
>> >>Also to I can run it directly from the command line with those flags
>> and it works.
>> >>
>> >>
>> >>Steve De George - Pivotal Z / NextGen Software, Inc.
>> >>253-656-4061
>> >>www.pivotalz.com<http://www.pivotalz.com/>
>> >>www.nextgensoftware.com<http://www.nextgensoftware.com/<ht<http://www.nextgensoftware.com<http://www.nextgensoftware.com/<ht>
>> tp://www.nextgensoftware.com<http://www.nextgensoftware.com/>>
>> >>________________________________
>> >>From: wix-users <wix-users-bounces at lists.wixtoolset.org> on behalf of
>> Nir Bar <nir.bar at panel-sw.com>
>> >>Sent: Friday, April 21, 2017 4:51:40 AM
>> >>To: WiX Toolset Users Mailing List
>> >>Subject: Re: [wix-users] 0x80070483 error with Burn
>> >>
>> >>The command line flags you supply for InstallCommand are not supported
>> by InstallShield (did you copy from .NET installation?)
>> >>
>> >>If the QuickBooks InstallShield is a Basic MSI project (if there's a
>> way to know that), try changing to '/S /v/qn'.
>> >>Otherwise, if it is an InstallScript or InstallScript MSI project,
>> generate a response file and add it as 'Setup.iss' payload to the
>> ExePackage and change command line to '/s'
>> >>
>> >>Nir Bar
>> >>Panel::Software Architecture and Development
>> >>
>> >>______________________________________________________________
>> >>JetBA.net- WPF BootstrapperApplication Library
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>____________________________________________________________________
>> >>WiX Toolset Users Mailing List provided by FireGiant
>> http://www.firegiant.com/
>> >>
>> >>____________________________________________________________________
>> >>WiX Toolset Users Mailing List provided by FireGiant
>> http://www.firegiant.com/
>> >
>> >____________________________________________________________________
>> >WiX Toolset Users Mailing List provided by FireGiant
>> http://www.firegiant.com/
>> >
>> >____________________________________________________________________
>> >WiX Toolset Users Mailing List provided by FireGiant
>> http://www.firegiant.com/
>> >
>> >____________________________________________________________________
>> >WiX Toolset Users Mailing List provided by FireGiant
>> http://www.firegiant.com/
>>
>> ____________________________________________________________________
>> WiX Toolset Users Mailing List provided by FireGiant
>> http://www.firegiant.com/
>>
>
>

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