[wix-users] failing to elevate privileges on Win 10 - WiX 3.9r2
David Burson
david.burson at gmail.com
Wed Oct 5 10:49:26 PDT 2016
How should he check for whether FileVirtualization is disabled?
On Wed, Oct 5, 2016 at 1:28 PM, John Cooper <JoCooper at jackhenry.com> wrote:
> Is FileVirtualization disabled? I've seen some crazy configs where UAC is
> on but FileVirtualization is disabled.
>
> --
> John Merryweather Cooper
> Senior Software Engineer -- Integration Development Group -- Enterprise
> Notification Service
> Jack Henry & Associates, Inc.® | Lenexa, KS 66214 | Office:
> 913-341-3434x431050
> JoCooper at jackhenry.com
>
>
>
>
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf
> Of Hoover, Jacob
> Sent: Wednesday, October 5, 2016 11:21 AM
> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> Subject: Re: [wix-users] failing to elevate privileges on Win 10 - WiX
> 3.9r2
>
> The e-mail below is from an external source. Please do not open
> attachments or click links from an unknown or suspicious origin.
>
> winerror.h 0x80070020
> #define ERROR_SHARING_VIOLATION
> The process cannot access the file because it is being used by another
> process.
>
> Kind of sounds like the attempt to create an elevated process failed due
> to some crazy anti-virus software.
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf
> Of David Burson
> Sent: Wednesday, October 05, 2016 11:17 AM
> To: wix-users at lists.wixtoolset.org
> Subject: [wix-users] failing to elevate privileges on Win 10 - WiX 3.9r2
>
> Hi,
>
> I have a colleague running Windows 10, testing my application. When he
> tries to install my application he does NOT get a UAC prompt, the installer
> fails, and the log file includes this:
>
> [190C:5294][2016-09-28T17:43:56]e000: Error 0x80070020: Failed to launch
> elevated child process:
> C:\Users\Dan\AppData\Local\Temp\{91da9c8a-d362-4609-be08-
> 5f648f4ee8fe}\.be\MapCreatorSetup-x64-1.5.0.exe
>
> [190C:5294][2016-09-28T17:43:56]e000: Error 0x80070020: Failed to elevate.
>
> [190C:5294][2016-09-28T17:43:56]e000: Error 0x80070020: Failed to
> actually elevate.
>
> [190C:5294][2016-09-28T17:43:56]e000: Error 0x80070020: Failed to elevate.
>
> If he right-clicks the installer and selects Run as Administrator, he gets
> the UAC dialog, clicks Yes, but does not have to enter his password. Then
> my installer works.
>
> His experience is identical whether he tries to install with his admin
> user or his non-admin user.
>
> His UAC Settings are set at the default, second from the top (“Notify me
> only when apps try to make changes to my computer (default)”).
>
> I’ve tested on 3 other Win 10 machines and cannot duplicate the problem -
> my installer works as expected. Any idea what could be causing the problem
> on this one Windows 10 machine? My fear, of course, is that when I release
> my app lots of other people will have this problem.
>
> Thanks,
>
> David
>
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