[wix-users] Windows can't verify the publisher of this driver software

Brett Cunningham brettcu at gmail.com
Mon Oct 10 05:19:16 PDT 2016


Thanks for the troubleshooting tips! I tried installing the certs both
through WiX and manually. The driver still doesn't get loaded after
installation.

msiexec /l*v log.txt <msi> logs are here: http://pastebin.com/521ieuFV

The WiX script is here: http://pastebin.com/D5hvzMf2

Any help is greatly appreciated!

On Tue, Sep 6, 2016 at 9:57 AM, Phill Hogland <phill.hogland at rimage.com>
wrote:

> >> Even if we
> click "Install Driver Anyway", it does not get moved to system32\drivers
> and is not loaded (when checking via fltmc). We tried rebooting Windows
> into "Disable driver signing enforcement" mode and received the same error.
>
>
> These comments indicate that the problem is at the Window's class
> installer level and probably not related to your WiX authoring.  But the
> proof is in the pudding (i.e  your SetupAPI log).  Enable verbose logging
> for your SetupAPI logs and study them to narrow down the problem.
>
> https://msdn.microsoft.com/en-us/windows/hardware/drivers/
> install/setting-setupapi-logging-levels
>
>
> It could be related to the driver signing certificate as another poster
> suggested but check to see how your driver is being ranked.  If the driver
> is not WHQL signed, but has been signed by a private certificate (even if
> based on a public third-party root certificate) then that certificate must
> be imported into both the Trusted Root and Trusted Publisher stores of the
> LocalMachine store (not the personal store)
>
> https://technet.microsoft.com/en-us/library/dd919238(v=ws.10).aspx
>
>
> If a higher ranked driver is already installed, then it won't matter until
> that driver is removed.  But I hope you are doing this testing on a clan VM
> which you can reset after each try until you get the basic install/ remove
> of your deployment process worked out.
>
>
> After evaluating the setupAPI log and determining what the real problem
> is, if you need to install a certificate in your setup, then look at
> Certificate in the WixIisExtenstion for assistance with that detail.
>
>
> One other detail that I have run into is that if you are using the
> DifxAppExtension, then your Product/@Manufacture needs to match the
> Manufacture as defined in the driver's INF file, at least that has been my
> observation.
>
> ________________________________
> From: wix-users <wix-users-bounces at lists.wixtoolset.org> on behalf of
> Naval Prakash <naval.prakash at gmail.com>
> Sent: Tuesday, September 6, 2016 8:33:29 AM
> To: WiX Toolset Users Mailing List
> Subject: Re: [wix-users] Windows can't verify the publisher of this driver
> software
>
> did you use 3rd party code signing certificate ? if so, then you would need
> to create a catalog file and sign it besides signing th edriver component.
> Also, you would need to add the certificate in the trusted publisher
> certificate store of the target machine. ( where installation is taking
> place).
>
> On Tue, Sep 6, 2016 at 6:41 PM, Brett Cunningham <brettcu at gmail.com>
> wrote:
>
> > I have a driver that seems to be properly signed. After compiling the WiX
> > source and performing the MSI installation, we get a pop-up that says
> > "Windows Can'tVerify the Publisher of this Driver Software". Even if we
> > click "Install Driver Anyway", it does not get moved to system32\drivers
> > and is not loaded (when checking via fltmc). We tried rebooting Windows
> > into "Disable driver signing enforcement" mode and received the same
> error.
> >
> > Below is our WiX script. Scanner.sys is the file we are having issues
> > with. Thank you in advance for any help!
> >
> > <?xml version='1.0' encoding='windows-1252'?>
> >
> > <?if $(sys.BUILDARCH) = x64 ?>
> >   <?define ProductUpgradeCode = "EE25F08C-3599-A764-8AB6-0E40889481B4"
> ?>
> >   <?define Win64 = "yes" ?>
> >   <?define PlatformSystemFolder = "System64Folder" ?>
> >   <?define PlatformProgramFilesFolder = "ProgramFiles64Folder" ?>
> >   <?define Folder="64"?>
> > <?else ?>
> >   <?define ProductUpgradeCode = "E7E6A731-1D12-5823-4153-D5100B0E64CB"
> ?>
> >   <?define Win64 = "no" ?>
> >   <?define PlatformSystemFolder = "SystemFolder" ?>
> >   <?define PlatformProgramFilesFolder = "ProgramFilesFolder" ?>
> >   <?define Folder="32"?>
> > <?endif ?>
> >
> > <Wix xmlns='http://schemas.microsoft.com/wix/2006/wi'
> >      xmlns:difx='http://schemas.microsoft.com/wix/DifxAppExtension'>
> >   <Product Name='Hipara' Id='*'
> > UpgradeCode='EE9DED37-5F61-4EBF-A81D-A39EC89D383C'
> >     Language='1033' Codepage='1252' Version='1.0.2' Manufacturer='Allsum
> > LLC'>
> >
> >     <Package Id='*' Keywords='Installer'
> >       Description="Allsum's Hipara Installer"
> >       Comments='Hipara is a registered trademark of Allsum LLC'
> > Manufacturer='Allsum LLC'
> >       InstallerVersion='200' Languages='1033' Compressed='yes'
> > SummaryCodepage='1252'
> >       Platform='x64'/>
> >
> >     <MajorUpgrade DowngradeErrorMessage="A later version of [ProductName]
> > is already installed. Setup will now exit."/>
> >
> >     <Media Id='1' Cabinet='Sample.cab' EmbedCab='yes' DiskPrompt="Hipara
> > Media" CompressionLevel="high" />
> >     <Property Id='DiskPrompt' Value="Allsum's Hipara Installation" />
> >
> >     <Directory Id='TARGETDIR' Name='SourceDir'>
> >       <Directory Id='ProgramFiles64Folder' Name='PFiles'>
> >         <Directory Id='MANF' Name='Allsum'>
> >           <Directory Id='INSTALLDIR' Name='Hipara'>
> >
> >             <Directory Id='MEMSCAN' Name='memscan'>
> >               <Component Id='MemINF' Win64='yes'>
> >                 <File Id='MemInf' Source='hiparamemscan.inf'
> KeyPath='yes'
> > />
> >               </Component>
> >
> >               <Component Id='MemSYS' Win64='yes'>
> >                 <File Id='MemSYS' Source='hiparamemscan.sys'
> KeyPath='yes'
> > />
> >               </Component>
> >             </Directory>
> >
> >             <Directory Id='SIGSDIR' Name='signatures'>
> >               <Component Id='DefaultSignatures' Win64='yes'>
> >                 <File Id='DefaultSignatures' Source='signatures.yar'
> > KeyPath='yes' />
> >               </Component>
> >             </Directory>
> >
> >           </Directory>
> >         </Directory>
> >       </Directory>
> >
> >       <Directory Id="ProgramMenuFolder" Name="Programs">
> >         <Directory Id="ProgramMenuDir" Name="Hipara">
> >           <Component Id="ProgramMenuDir">
> >             <RemoveFolder Id='ProgramMenuDir' On='uninstall' />
> >             <RegistryValue Root='HKCU'
> > Key='Software\[Manufacturer]\[ProductName]' Type='string' Value=''
> > KeyPath='yes' />
> >           </Component>
> >         </Directory>
> >       </Directory>
> >     </Directory>
> >
> >     <ComponentGroup Id='MyFiles' Directory='INSTALLDIR'>
> >
> >       <Component Id="RegistryEntries" Win64='yes'>
> >         <RegistryKey Root="HKLM"
> >                      Key="Software\Microsoft\
> Windows\CurrentVersion\Run">
> >           <RegistryValue Type="string" Name="Hipara"
> > Value="[INSTALLDIR]hipara.exe" KeyPath="yes"/>
> >         </RegistryKey>
> >       </Component>
> >
> >       <Component Id='ScannerDriver' Win64='yes'>
> >         <File Id='ScannerSYS' Source='scanner.sys' KeyPath='yes' />
> >         <File Id='ScannerINF' Source='scanner.inf' />
> >         <File Id='ScannerCAT' Source='scanner.cat' />
> >         <difx:Driver Legacy='no' />
> >       </Component>
> >
> >       <Component Id='MemDLL' Win64='yes'>
> >         <File Id='MemDll' Source='hiparamemscandll.dll' KeyPath='yes' />
> >       </Component>
> >
> >       <Component Win64='yes'>
> >         <File Id='HiparaEXE' Source='hipara.exe' />
> >         <Shortcut Id="startmenHipara" Directory="ProgramMenuDir"
> > Name="Hipara" WorkingDirectory='INSTALLDIR' Icon="hipara.exe"
> IconIndex="0"
> > Advertise="yes" />
> >       </Component>
> >
> >       <Component Id='msvcrLibrary' Win64='yes'>
> >         <File Id='msvcrLibrary' Source='msvcr120.dll' KeyPath='yes' />
> >       </Component>
> >
> >       <Component Id='msvcpLibrary' Win64='yes'>
> >         <File Id='msvcpLibrary' Source='msvcp120.dll' KeyPath='yes' />
> >       </Component>
> >
> >       <Component Id='mfcLibrary' Win64='yes'>
> >         <File Id='mfcLibrary' Source='mfc120u.dll' KeyPath='yes' />
> >       </Component>
> >
> >       <Component Id='config' Win64='yes'>
> >         <File Id='config' Source='config.ini' KeyPath='yes' />
> >       </Component>
> >
> >       <Component Id='Jansson' Win64='yes'>
> >         <File Id='Jansson' Source='jansson64.dll' KeyPath='yes' />
> >       </Component>
> >
> >       <Component Id='Libcurl' Win64='yes'>
> >         <File Id='Libcurl' Source='libcurl.dll' KeyPath='yes' />
> >       </Component>
> >     </ComponentGroup>
> >
> >     <Feature Id='Complete' Title='Hipara' Description='The complete
> > package.'
> >       Display='expand' Level='1' ConfigurableDirectory='INSTALLDIR'>
> >       <Feature Id='Hipara' Title='Hipara' Description='The main
> > executable.' Level='1'>
> >         <ComponentGroupRef Id='MyFiles' />
> >         <ComponentRef Id='MemINF' />
> >         <ComponentRef Id='MemSYS' />
> >         <ComponentRef Id='DefaultSignatures' />
> >
> >         <ComponentRef Id='ProgramMenuDir' />
> >         <ComponentRef Id="RegistryEntries" />
> >       </Feature>
> >     </Feature>
> >
> >     <CustomAction Id="LaunchHiparaEXE"
> >               Directory="INSTALLDIR"
> >               ExeCommand="[INSTALLDIR]hipara.exe"
> >               Return="asyncNoWait"
> >                   >
> >     </CustomAction>
> >
> >     <InstallExecuteSequence>
> >       <Custom Action="LaunchHiparaEXE" After="InstallFinalize">NOT
> > Installed AND UILevel < 5</Custom>
> >     </InstallExecuteSequence>
> >
> >
> >     <Property Id="WixShellExecTarget" Value="[#HiparaEXE]" />
> >     <CustomAction Id="LaunchApplication" BinaryKey="WixCA"
> > DllEntry="WixShellExec" Impersonate="yes" />
> >
> >     <UI>
> >       <UIRef Id="WixUI_Minimal" />
> >       <Publish Dialog="ExitDialog"
> >           Control="Finish"
> >           Event="DoAction"
> >           Value="LaunchApplication">NOT Installed</Publish>
> >     </UI>
> >
> >     <Property Id="WIXUI_INSTALLDIR" Value="INSTALLDIR" />
> >     <WixVariable Id="WixUILicenseRtf" Value="License.rtf" />
> >     <Icon Id="hipara.exe" SourceFile="hipara.exe" />
> >
> >   </Product>
> > </Wix>
> >
> > ____________________________________________________________________
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> >
>
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