[wix-users] failing to elevate privileges on Win 10 - WiX 3.9r2

[David Burson]

How should he check for whether FileVirtualization is disabled?

On Wed, Oct 5, 2016 at 1:28 PM, John Cooper <JoCooper at jackhenry.com> wrote:

> Is FileVirtualization disabled?  I've seen some crazy configs where UAC is
> on but FileVirtualization is disabled.
>
> --
> John Merryweather Cooper
> Senior Software Engineer -- Integration Development Group -- Enterprise
> Notification Service
> Jack Henry & Associates, Inc.® | Lenexa, KS  66214 | Office:
> 913-341-3434x431050
> JoCooper at jackhenry.com
>
>
>
>
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf
> Of Hoover, Jacob
> Sent: Wednesday, October 5, 2016 11:21 AM
> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> Subject: Re: [wix-users] failing to elevate privileges on Win 10 - WiX
> 3.9r2
>
> The e-mail below is from an external source.  Please do not open
> attachments or click links from an unknown or suspicious origin.
>
> winerror.h 0x80070020
> #define ERROR_SHARING_VIOLATION
> The process cannot access the file because it is being used by another
> process.
>
> Kind of sounds like the attempt to create an elevated process failed due
> to some crazy anti-virus software.
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf
> Of David Burson
> Sent: Wednesday, October 05, 2016 11:17 AM
> To: wix-users at lists.wixtoolset.org
> Subject: [wix-users] failing to elevate privileges on Win 10 - WiX 3.9r2
>
> Hi,
>
> I have a colleague running Windows 10, testing my application.  When he
> tries to install my application he does NOT get a UAC prompt, the installer
> fails, and the log file includes this:
>
> [190C:5294][2016-09-28T17:43:56]e000: Error 0x80070020: Failed to launch
> elevated child process:
> C:\Users\Dan\AppData\Local\Temp\{91da9c8a-d362-4609-be08-
> 5f648f4ee8fe}\.be\MapCreatorSetup-x64-1.5.0.exe
>
> [190C:5294][2016-09-28T17:43:56]e000: Error 0x80070020: Failed to elevate.
>
> [190C:5294][2016-09-28T17:43:56]e000: Error 0x80070020: Failed to
> actually elevate.
>
> [190C:5294][2016-09-28T17:43:56]e000: Error 0x80070020: Failed to elevate.
>
> If he right-clicks the installer and selects Run as Administrator, he gets
> the UAC dialog, clicks Yes, but does not have to enter his password.  Then
> my installer works.
>
> His experience is identical whether he tries to install with his admin
> user or his non-admin user.
>
> His UAC Settings are set at the default, second from the top (“Notify me
> only when apps try to make changes to my computer (default)”).
>
> I’ve tested on 3 other Win 10 machines and cannot duplicate the problem -
> my installer works as expected.  Any idea what could be causing the problem
> on this one Windows 10 machine?  My fear, of course, is that when I release
> my app lots of other people will have this problem.
>
> Thanks,
>
> David
>
> ____________________________________________________________________
> WiX Toolset Users Mailing List provided by FireGiant
> http://www.firegiant.com/
>
> ____________________________________________________________________
> WiX Toolset Users Mailing List provided by FireGiant
> http://www.firegiant.com/
> NOTICE: This electronic mail message and any files transmitted with it are
> intended
> exclusively for the individual or entity to which it is addressed. The
> message,
> together with any attachment, may contain confidential and/or privileged
> information.
> Any unauthorized review, use, printing, saving, copying, disclosure or
> distribution
> is strictly prohibited. If you have received this message in error, please
> immediately advise the sender by reply email and delete all copies.
>
> ____________________________________________________________________
> WiX Toolset Users Mailing List provided by FireGiant
> http://www.firegiant.com/
>