[wix-users] Bundle: APPCRASH after .net pre-requisite installation

Johri, Mohit mohit.johri at siemens.com
Thu Nov 24 19:45:32 PST 2016


Apologies for putting the different log file, below mentioned log file is for scenario 2.

I am getting this APPCRASH error in 2 scenarios, both the time same error messages "Unhandled exception at 0x776CDF77 (ntdll.dll) in setup.exe: 0xC0000005"

1. Start the Setup.exe for the first time--> Microsoft Framework required for Setup.exe --> Click Decline button --> Setup.exe Crashes  ( Below log file is for the this scenario)

2. Start the Setup.exe for the first time--> Microsoft Framework required for Setup.exe --> Click Accept button --> .Net gets installed --> Message to restart the system --> Click Ok button --> Setup.exe Crashes

Note: With the same Bootstrapper I am able to install .net 4.0 as a pre-requisite with any APPCRASH error.

Thanks & Regards,
Mohit

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of John Cooper
Sent: 23 November, 2016 7:31 PM
To: WiX Toolset Users Mailing List
Subject: Re: [wix-users] Bundle: Error after .net pre-requisite installation

It looks like the .NET pre-requisite (4.6.2 in this case) did not install without error.  There should be a separate log for it.  Either there was a failure in the pre-requisite install, or it sent back a non-standard reboot code, or something else.

--
John Merryweather Cooper
Senior Software Engineer -- Integration Development Group -- Enterprise Notification Service Jack Henry & Associates, Inc.® | Lenexa, KS  66214 | Office:  913-341-3434x431050 JoCooper at jackhenry.com





-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Johri, Mohit
Sent: Wednesday, November 23, 2016 7:04 AM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Subject: Re: [wix-users] Bundle: Error after .net pre-requisite installation

The e-mail below is from an external source.  Please do not open attachments or click links from an unknown or suspicious origin.

Hi Keith,

Please find below the log file which gets generated before the APPCRASH.

[1428:0618][2016-11-23T15:32:49]i001: Burn v3.9.1208.0, Windows v6.1 (Build 7601: Service Pack 1), path: D:\DiskSet\Setup.exe, cmdline: '-burn.unelevated BurnPipe.{DFAS465B-2502-45FB-BF04-3D3E57178D00} {DAA78544-2905-45B9-89CD-318B4327AA63} 11984 '
[1428:0618][2016-11-23T15:32:49]i000: Initializing string variable 'BundleUpgradeCode' to value '{8ABCD49B-1027-473E-8736-92C9127281EF}'
[1428:0618][2016-11-23T15:32:49]i000: Initializing string variable 'ProductSpecificName' to value 'Package1'
[1428:0618][2016-11-23T15:32:49]i000: Initializing string variable 'UpManName' to value 'Package2'
[1428:0618][2016-11-23T15:32:49]i000: Initializing string variable 'SuppportToolsName' to value 'Package3'
[1428:0618][2016-11-23T15:32:49]i000: Initializing string variable 'INSTALLUNINSTALL' to value '[InstallUninstall]'
[1428:0618][2016-11-23T15:32:49]i000: Initializing string variable 'ABDatabaseMSI' to value 'XYZ.msi'
[1428:0618][2016-11-23T15:32:49]i000: Initializing string variable 'INSTALLPATH' to value '[InstallPath]'
[1428:0618][2016-11-23T15:32:49]i000: Initializing string variable 'ORIGINALSOURCEVALUE' to value '[ORIGINALSOURCEVALUE]'
[1428:0618][2016-11-23T15:32:49]i000: Initializing numeric variable 'SHSBootStrapped' to value '1'
[1428:0618][2016-11-23T15:32:49]i000: Initializing string variable 'DBProductName' to value 'XYZ'
[1428:0618][2016-11-23T15:32:49]i000: Initializing string variable 'Package1MSI' to value 'Package1.msi'
[1428:0618][2016-11-23T15:32:49]i000: Initializing numeric variable 'HICOSSBUNDLE' to value '0'
[1428:0618][2016-11-23T15:32:50]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\icABCDF\AppData\Local\Temp\Framework_20161123153250.log'
[1428:0618][2016-11-23T15:32:50]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\DiskSet\Setup.exe'
[1428:0618][2016-11-23T15:32:50]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\DiskSet\'
[1428:0618][2016-11-23T15:32:50]i000: Setting string variable 'WixBundleName' to value 'Framework'
[1428:0618][2016-11-23T15:32:50]i000: Loading prerequisite bootstrapper application because managed host could not be loaded, error: 0x80131700.
[1428:26C8][2016-11-23T15:32:50]i000: Setting version variable 'WixBundleFileVersion' to value '8.6.4.6'
[1428:0618][2016-11-23T15:32:50]i100: Detect begin, 11 packages
[1428:0618][2016-11-23T15:32:50]i000: Setting string variable 'Netfx462FullRelease' to value '394271'
[1428:0618][2016-11-23T15:32:50]i000: Setting string variable 'Netfx462x64FullRelease' to value '394271'
[1428:0618][2016-11-23T15:32:50]i052: Condition '1' evaluates to true.
[1428:0618][2016-11-23T15:32:50]i052: Condition '(Netfx462FullRelease >= 394802)' evaluates to false.
[1428:0618][2016-11-23T15:32:50]i052: Condition '1' evaluates to true.
[1428:0618][2016-11-23T15:32:50]i101: Detected package: StopServices, state: Absent, cached: None
[1428:0618][2016-11-23T15:32:50]i101: Detected package: StartServicesOnUninstall, state: Present, cached: None
[1428:0618][2016-11-23T15:32:50]i101: Detected package: Netfx462Full, state: Absent, cached: None
[1428:0618][2016-11-23T15:32:50]i101: Detected package: Package1, state: Absent, cached: None
[1428:0618][2016-11-23T15:32:50]i101: Detected package: Package2, state: Absent, cached: None
[1428:0618][2016-11-23T15:32:50]i101: Detected package: Package3, state: Absent, cached: None
[1428:0618][2016-11-23T15:32:50]i101: Detected package: Package4, state: Absent, cached: None
[1428:0618][2016-11-23T15:32:50]i101: Detected package: Package5, state: Absent, cached: None
[1428:0618][2016-11-23T15:32:50]i101: Detected package: Package6, state: Absent, cached: None
[1428:0618][2016-11-23T15:32:50]i101: Detected package: Package7, state: Absent, cached: None
[1428:0618][2016-11-23T15:32:50]i101: Detected package: Package8, state: Present, cached: None
[1428:0618][2016-11-23T15:32:50]i199: Detect complete, result: 0x0
[1428:0618][2016-11-23T15:32:57]i500: Shutting down, exit code: 0x642
[1428:0618][2016-11-23T15:32:57]i000: The prerequisites were not successfully installed, error: 0x0. The bootstrapper application will be not reloaded.
[1428:0618][2016-11-23T15:32:57]i410: Variable: BundleUpgradeCode = {8ABCD49B-1027-473E-8736-92C9127281EF}
[1428:0618][2016-11-23T15:32:57]i410: Variable: Package1MSI = Package1.msi
[1428:0618][2016-11-23T15:32:57]i410: Variable: HIBUNDLE = 0
[1428:0618][2016-11-23T15:32:57]i410: Variable: ABDatabaseMSI = Sifit.msi
[1428:0618][2016-11-23T15:32:57]i410: Variable: DBProductName = XYZ
[1428:0618][2016-11-23T15:32:57]i410: Variable: INSTALLPATH =
[1428:0618][2016-11-23T15:32:57]i410: Variable: INSTALLUNINSTALL =
[1428:0618][2016-11-23T15:32:57]i410: Variable: Netfx462FullRelease = 394271
[1428:0618][2016-11-23T15:32:57]i410: Variable: Netfx462x64FullRelease = 394271

----------------------------------------------------------------------------
BootstrapperCore.config file looks something like this

<configuration>
  <configSections>
    <sectionGroup name="wix.bootstrapper" type="Microsoft.Tools.WindowsInstallerXml.Bootstrapper.BootstrapperSectionGroup, BootstrapperCore">
      <section name="host" type="Microsoft.Tools.WindowsInstallerXml.Bootstrapper.HostSection, BootstrapperCore" />
    </sectionGroup>
  </configSections>
  <startup useLegacyV2RuntimeActivationPolicy="true">
    <supportedRuntime version="v4.6.2"  />
    <!--sku=".NETFramework,Version=v4.6.2"-->
  </startup>
  <wix.bootstrapper>
    <host assemblyName="CustomBA">
      <supportedFramework version="v4\Full"/>
      <supportedFramework version="v4\Client" />
    </host>
  </wix.bootstrapper>
</configuration>

Thanks & Regards,
Mohit

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Douglas, Keith (STATCAN)
Sent: 22 November, 2016 7:38 PM
To: WiX Toolset Users Mailing List
Subject: Re: [wix-users] Bundle: Error after .net pre-requisite installation

Isn't that "application failed to initialize"? What external processes are you calling from your BA?


Keith Douglas

Programmer Analyst, Collection Systems Division Statistics Canada / Government of Canada Keith.Douglas at canada.ca / Tel : 613-854-5589

Programmeur analyste, Division des systèmes de collecte Statistique Canada / Gouvernenment du Canada Keith.Douglas at canada.ca / Tél :613-854-5589

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Johri, Mohit
Sent: November-22-16 2:46 AM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Subject: Re: [wix-users] Bundle: Error after .net pre-requisite installation

Does anyone have encounter this error before or have any idea about it. Any help would be appreciated.

Thanks & Regards,
Mohit


-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Johri, Mohit
Sent: 21 November, 2016 8:07 PM
To: WiX Toolset Users Mailing List
Subject: [wix-users] Bundle: Error after .net pre-requisite installation

Hi Folks,

I am trying to install .net 4.6.2 as a pre-requisite on the system with my Custom BA(using WiX toolset 3.9 R2).

Installation of .net framework works perfectly fine but after the installation, a message window comes to restart the system.

After click on "OK" button the message window closes and suddenly my Bootstrapper show a crash( also after clicking OK it doesn't restart the system).

During debug it shows the below error message,  I have no idea how to get past this error

"Unhandled exception at 0x776CDF77 (ntdll.dll) in setup.exe: 0xC0000005"

Any help would be appreciated!

Thanks & Regards,
Mohit

Registered Office: 130 Pandurang Budhkar Marg, Worli, Mumbai - 400018; Corporate Identity number: L28920MH1957PLC010839; Tel.: +91 (22) 3967 7000; Fax: +91 22 3967 7500; Contact / Email: www.siemens.co.in/contact; Website: www.siemens.co.in. Sales Offices: Ahmedabad, Bengaluru, Bhopal, Bhubaneswar, Chandigarh, Chennai, Coimbatore, Gurgaon, Hyderabad, Jaipur, Jamshedpur, Kharghar, Kolkata, Lucknow, Kochi, Mumbai, Nagpur, Navi Mumbai, New Delhi,

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Registered Office: 130 Pandurang Budhkar Marg, Worli, Mumbai – 400018; Corporate Identity number: L28920MH1957PLC010839; Tel.: +91 (22) 3967 7000; Fax: +91 22 3967 7500;
Contact / Email: www.siemens.co.in/contact; Website: www.siemens.co.in. Sales Offices: Ahmedabad, Bengaluru, Bhopal, Bhubaneswar, Chandigarh, Chennai, Coimbatore, Gurgaon, Hyderabad, Jaipur, Jamshedpur, Kharghar, Kolkata, Lucknow, Kochi, Mumbai, Nagpur, Navi Mumbai, New Delhi,


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