[wix-users] WIX Parent folder not getting removed during uninstallation though no files are left

John Cooper JoCooper at jackhenry.com
Thu Jul 7 19:57:18 PDT 2016 

Looks like timing to me.  You can use RemoveFolderEx to really blow things away, but be careful how you select the folder and initialize the property.  You can decapitate a workstation quickly in this manner.

Left behind folders aren't usually worth the effort.  Files are another matter.

--
John Merryweather Cooper
Senior Software Engineer | Integration Development Group | Enterprise Notification Service
Jack Henry & Associates, Inc.® | Lenexa, KS  66214 | Ext:  431050 |JoCooper at jackhenry.com




-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Mayooran Macilamany
Sent: Thursday, July 7, 2016 9:53 PM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Subject: Re: [wix-users] WIX Parent folder not getting removed during uninstallation though no files are left

The e-mail below is from an external source.  Please do not open attachments or click links from an unknown or suspicious origin.

INSTALLLOCATION is set to C drive("C:\"). I have two MSIs inside this bundle. First MSI has the following structure defined.

<Directory Id="TARGETDIR" Name="SourceDir">
      <Directory Id="INSTALLLOCATION">
        <Directory Id="TestInstallDir" Name="Test2.0">
          <Directory Id="UPDATESDIR" Name="Updates">
            <Component Id="CreateUpdateFolder"
Guid="4987B101-283D-4F37-8A29-AAD6A764BE23" Win64="no">
              <CreateFolder />
            </Component>
          </Directory>
          <Directory Id="SERVERDIR" Name="UpdaterService">
          <Component .................</Component> </Directory>
        </Directory>
      </Directory>
    </Directory>

Second MSI has the following directory structure defined.

<Directory Id="TARGETDIR" Name="SourceDir">
      <Directory Id="INSTALLLOCATION">
        <Directory Id="MosquittoInstallDir" Name="Test2.0">
          <Directory Id="MyProgramDir" Name="Mosquitto" />
        </Directory>
      </Directory>
    </Directory>

Both those MSIs are installed in the same directory. Do you see any issues here?

   -  When I uninstall the 2nd MSI first and then run an uninstall on the
   1st MSI, 1st MSI does delete all folders and do a clean uninstall.
   - But when uninstall the 1st MSI second and then run an uninstall on the
   2nd MSI, 2nd MSI doesn't delete that Test2.0 folders. But there are files
   or services left undeleted. Even the MSI is removed from Programs and
   Features. Its just that the Test2.0 folder remain in this scenario.

   Any help would be much appreciated. And I checked the log files. Nothing
   abnormal there. Both the scenarios I mentioned have the same logs.


On Fri, Jul 8, 2016 at 8:02 AM, John Cooper <JoCooper at jackhenry.com> wrote:

> The MSI log will usually tell you.  The most common cause is a 
> contained file that can't be deleted (usually because it is running).  
> Also, deletes can be funny.  The file system tends to cache them and 
> files that should be gone may live on for a few more seconds.  
> Finally, files in AppPools tend to get randomly locked by IIS.
>
> --
> John Merryweather Cooper
> Senior Software Engineer | Integration Development Group | Enterprise 
> Notification Service Jack Henry & Associates, Inc.® | Lenexa, KS  
> 66214 | Ext:  431050 | JoCooper at jackhenry.com
>
>
>
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On 
> Behalf Of Mayooran Macilamany
> Sent: Thursday, July 7, 2016 9:26 PM
> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> Subject: [wix-users] WIX Parent folder not getting removed during 
> uninstallation though no files are left
>
> The e-mail below is from an external source.  Please do not open 
> attachments or click links from an unknown or suspicious origin.
>
> I have this MSI which is included in my burn bootstrap EXE. When I 
> uninstall this MSI, and when there are no other MSIs left installed, 
> uninstalling this MSI wouldn't remove the parent installation folder 
> (testInstallDir). Below is my wix file.
>
> <Wix xmlns="http://schemas.microsoft.com/wix/2006/wi">
>     <Product Id="*" Name="MosquittoInstaller" Language="1033"
> Version="3.0.7.0" Manufacturer="Zone24x7"
> UpgradeCode="b2cb73e9-bce8-463f-986d-b3f8f13283dd">
>     <Package InstallerVersion="200" Compressed="yes"
> InstallScope="perMachine" Platform="x64"/>
>
>     <MajorUpgrade   DowngradeErrorMessage="A newer version of [ProductName]
> is already installed." Schedule="afterInstallInitialize"/>
>
>     <MediaTemplate EmbedCab="yes"/>
>
>         <Feature Id="ProductFeature" Title="MosquittoInstaller" Level="1">
>       <ComponentGroupRef Id="MosquittoFilesGroup"/>
>         </Feature>
>     </Product>
>
>   <Fragment>
>
>     <Directory Id="TARGETDIR" Name="SourceDir">
>       <Directory Id="INSTALLLOCATION">
>         <Directory Id="testInstallDir" Name="test2.0">
>           <Directory Id="MyProgramDir" Name="Mosquitto" />
>         </Directory>
>       </Directory>
>     </Directory>
>     <CustomAction Id='RunMosquitto'
>  FileKey="fil7D28AEF774656849395A2FA20A5C963D"  Execute="deferred"
> ExeCommand='-v' Return="asyncNoWait" HideTarget="no" Impersonate="no"/>
>     </Fragment>
>
>
>   <Fragment>
>
>     <DirectoryRef Id="MyProgramDir">
>       <Directory Id="dirC8FCCB6AC509A125EE3B37CC7E907774" Name="devel" />
>     </DirectoryRef>
>   </Fragment>
>   <Fragment>
>     <ComponentGroup Id="MosquittoFilesGroup">
>       <Component Id="cmp4D47D22EE0C10F2FE658B4D343E1153F"
> Directory="MyProgramDir" Guid="5458BA33-9B08-46E1-8EE7-DE516F2FEF64">
>         <File Id="filFC4C205CAB822D245B62422765716A32" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/aclfile.example" />
>       </Component>
>       <Component Id="cmp3245A363F29E5F92EEFB67D8F4A466FD"
> Directory="MyProgramDir" Guid="1ED7F2BD-692C-4C96-8CF5-C2064B64BF8D">
>         <File Id="filB660EA30BBEBA21E457F2F3CA4811CC9" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/ChangeLog.txt" />
>       </Component>
>       <Component Id="cmpA2A091D2A61C720ED9AE76DAF2674BE6"
> Directory="MyProgramDir" Guid="5F780D6F-F8BB-4BF6-84F6-EF8613404775">
>         <File Id="fil83340F4F2CEADCD75C02CB23AEE43E5B" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/edl-v10" />
>       </Component>
>       <Component Id="cmp6F9F08890072C152F5FADAD0D513493C"
> Directory="MyProgramDir" Guid="BE80EDA6-28FC-4C0D-8BAC-94FA8AE5BB94">
>         <File Id="fil60C98E7B75120C739F33F0C7ABF52318" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/epl-v10" />
>       </Component>
>       <Component Id="cmpB04A2DC39867DD744B3591AC2AFB49BC"
> Directory="MyProgramDir" Guid="236F6263-DCDB-42BC-8DA3-8D23189EC331">
>         <File Id="fil93F56A00DDA348881B22245DADDB4F5A" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/libeay32.dll" />
>       </Component>
>       <Component Id="cmp3FA55FD836AD7B4095DAFD837A100110"
> Directory="MyProgramDir" Guid="7ED4C914-E66F-4F39-AC4E-A24123BF394C">
>         <File Id="fil711449631134E31C4C38DCA6C4FCD922" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/libssl32.dll" />
>       </Component>
>       <Component Id="cmpBA00B50D8224C040011EC424B900FE43"
> Directory="MyProgramDir" Guid="EF6C19F7-CCC3-4C61-B5B8-DE01A0C6D55E">
>         <File Id="filA995207A6EF3FF0B4A1912B4627C6A9E" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/mosquitto.conf" />
>       </Component>
>       <Component Id="cmp4587500C7F4126281D74E67979861A5F"
> Directory="MyProgramDir" Guid="E81C33BB-226C-40F2-AE05-6F0EDFEDEA00">
>         <File Id="filF89C2DB7028E205E7170A35A8F9520E6" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/mosquitto.dll" />
>       </Component>
>       <Component Id="cmp59455E1C37B7879C4BC250DE3D60A2AD"
> Directory="MyProgramDir" Guid="179B4F4C-912B-4CA1-8F08-5E1B4ADFFD8B">
>         <File Id="fil7D28AEF774656849395A2FA20A5C963D" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/mosquitto.exe" />
>       </Component>
>       <Component Id="cmpFC2AA06F4719D34513B7E5E9EB230B41"
> Directory="MyProgramDir" Guid="C9CD68F9-77B1-481B-91ED-21AC8A84C4D7">
>         <File Id="fil217773E50C3CCD997EE125E6B0195649" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/mosquittopp.dll" />
>       </Component>
>       <Component Id="cmp783743C36FE8E1154B0AE9E72AC7D575"
> Directory="MyProgramDir" Guid="B5717FA1-FE2D-4617-814E-4492EA4D8807">
>         <File Id="filCB4D3062E6881D66561E91BD301B39EC" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/mosquitto_passwd.exe" />
>       </Component>
>       <Component Id="cmpB524C33DDFC8EBC62B98F9EBFC7807D0"
> Directory="MyProgramDir" Guid="68E7A8B3-DC15-404F-98D1-20487419D254">
>         <File Id="fil5F8821D626DC542D506A561E82B226A6" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/mosquitto_pub.exe" />
>       </Component>
>       <Component Id="cmp3F0A99A6FCDA4B694FD5CFAFDC8A80CF"
> Directory="MyProgramDir" Guid="7B83878B-3F39-4FFA-8FDC-FDFA88E882A5">
>         <File Id="fil4C12390E7E7C75828D70CEBED7733FCE" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/mosquitto_sub.exe" />
>       </Component>
>       <Component Id="cmpEA7CE0C91970F57073BB84F8319AB6E9"
> Directory="MyProgramDir" Guid="34F20F13-0533-4029-87BE-C248FEBC8BC6">
>         <File Id="fil431A1BF1C3B5AC45CE630487A7C4F945" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/pthreadVC2.dll" />
>       </Component>
>       <Component Id="cmp7501765F72B0586A968FAC0B19C630D3"
> Directory="MyProgramDir" Guid="4A041354-E31D-4074-83EA-5EB162E9088F">
>         <File Id="fil542FD8A849709E85C839FE825E8F7381" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/pwfile.example" />
>       </Component>
>       <Component Id="cmp9AA04B6F826A4FBEDDADF82E79A761E1"
> Directory="MyProgramDir" Guid="B48E76CB-C1A4-4E33-8D1C-93F17CF02CEE">
>         <File Id="fil9A73011E316138ECF5FA538F5FFA4E65" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/readme-windows.txt" />
>       </Component>
>       <Component Id="cmp32A4C8B2CEA9C2B249897CE3C6B247C6"
> Directory="MyProgramDir" Guid="584E5D69-990B-4CA7-808E-B0CB16061501">
>         <File Id="fil5ED5D6BCA1089DC259C7CBA92488771F" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/readme.txt" />
>       </Component>
>       <Component Id="cmpC98F4A8F1680E1A63542439212B11AE5"
> Directory="MyProgramDir" Guid="6B20C0FB-1EF6-47FA-8CF7-6670388E1EE4">
>         <File Id="fil85C65E95EE6846B0F10A532F68143610" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/ssleay32.dll" />
>       </Component>
>       <Component Id="cmp077EB2DAE856A91792B2F5D25E1657B1"
> Directory="MyProgramDir" Guid="380D7E34-F52D-495B-AD44-98496DA86C39">
>         <File Id="fil2C766C617C17E139FD0C4383EA2836C2" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/Uninstall.exe" />
>       </Component>
>       <Component Id="cmp75F7F5A733463114C1AE70CEE007EF5B"
> Directory="MyProgramDir" Guid="87C8326B-F7BE-48F4-B8E6-3C328EE3699B">
>         <File Id="fil6EFD0D9154A77F9F83AD40E108ABC645" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/websockets.dll" />
>       </Component>
>       <Component Id="cmpED679856D0F7640ABA659DEB9A01EB0C"
> Directory="dirC8FCCB6AC509A125EE3B37CC7E907774"
> Guid="B576C2B4-4157-469C-86E2-B869214CC64A">
>         <File Id="fil2AC1DBC8C2D9F23E430E4C762DCDE74D" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/devel/mosquitto.h" />
>       </Component>
>       <Component Id="cmp6E8EC27B07C11656CE96CA872FF39F60"
> Directory="dirC8FCCB6AC509A125EE3B37CC7E907774"
> Guid="78387CDF-FE90-464A-8D3F-BDD42B89C26C">
>         <File Id="filEEC89BDE9E29C6E182307F4C6826890A" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/devel/mosquitto.lib" />
>       </Component>
>       <Component Id="cmp85BF1685089A4DC262B71CEDC73FA6B3"
> Directory="dirC8FCCB6AC509A125EE3B37CC7E907774"
> Guid="F434B6D5-8A93-43CF-AC26-DE89F52E5A7E">
>         <File Id="fil7F5D72039158A30AF8EAA068868BBEF6" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/devel/mosquittopp.h" />
>       </Component>
>       <Component Id="cmp8D747BA62B3F712D6A73536CB1C1EA26"
> Directory="dirC8FCCB6AC509A125EE3B37CC7E907774"
> Guid="BBF1DD11-F7C9-4823-ADC4-B31657B05ECF">
>         <File Id="filA474F6FBE224F895B1554D05DE2F419D" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/devel/mosquittopp.lib" />
>       </Component>
>       <Component Id="cmpB2DF497560B4E99936D5598EE54D381B"
> Directory="dirC8FCCB6AC509A125EE3B37CC7E907774"
> Guid="B0A4C898-AC74-4329-A88E-9321381B0EB9">
>         <File Id="fil0F36E85111041DA1F5ABEFF409812AFA" KeyPath="yes"
> Source="../../../Setups/mosquitto/mosquitto/devel/mosquitto_plugin.h" />
>       </Component>
>     </ComponentGroup>
>   </Fragment>
> </Wix>
>
> What am I doing wrong here? There are no files left. Just the empty
> test2.0 folder remains. Please advice.
>
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