[wix-users] Error 0x80070570 only on some computers

Shelly Horowitz shellyh at microsoft.com
Wed Feb 3 07:56:12 PST 2016


Thanks!

- I copy files only using components
- I also have problem running the .msi file on this computer sometimes.

I tried to check if the problem is a corrupted directory or something like that, so I now work on a clean virtual machine, and the same installer does run on this one!

I still want to be sure about the reason of the error, this is just weird. My installation is pretty simple. Only copying files and adding an environment variable. 


-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of John Ludlow
Sent: Tuesday, February 2, 2016 5:07 PM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Subject: Re: [wix-users] Error 0x80070570 only on some computers

Might want to check whether it's the BA that's failing or the MSI package itself.

FWIW, 0x80070570 = 1392, which is not listed on the MSI error page (
https://na01.safelinks.protection.outlook.com/?url=https%3a%2f%2fmsdn.microsoft.com%2fen-us%2flibrary%2fwindows%2fdesktop%2faa372835(v%3dvs.85).aspx&data=01%7c01%7cshellyh%40064d.mgd.microsoft.com%7c19b89b5864454727610b08d32be289fb%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=FMtUpz%2bMNZ8qgRFEu6%2bHZRQpULGC0Leq9Yl54U62cm4%3d)
but is listed here:
https://na01.safelinks.protection.outlook.com/?url=https%3a%2f%2fmsdn.microsoft.com%2fen-gb%2flibrary%2fwindows%2fdesktop%2fms681385(v%3dvs.85).aspx.&data=01%7c01%7cshellyh%40064d.mgd.microsoft.com%7c19b89b5864454727610b08d32be289fb%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=RtelqLQUM9p3G5Og9zVqn6%2bElWaJCdwwefliFlIvZvE%3d
It's listed as ERROR_FILE_CORRUPT.

c:\>err 0x80070570
# as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x570 # for hex 0x570 / decimal 1392 :
  ERROR_FILE_CORRUPT                                            winerror.h
# The file or directory is corrupted and unreadable.
# 1 matches found for "0x80070570"


Hope that helps.

John

On 2 February 2016 at 14:53, John Cooper <JoCooper at jackhenry.com> wrote:

> 0x80070570:  Error cannot delete file.
>
> Could be:
> 1) user doesn't have permissions to delete files;
> 2) the files are in use preventing them from being deleted;
>
> Some variant of the latter is more likely.  There could be a race.  
> Are the files deployed by Components only, are some of them Copied, or 
> is a CustomAction used to install or modify them?
>
> --
> John Merryweather Cooper
> Senior Software Engineer | Integration Development Group | Enterprise 
> Notification Service Jack Henry & Associates, Inc.® | Lenexa, KS  
> 66214 | Ext:  431050 | JoCooper at jackhenry.com
>
>
>
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On 
> Behalf Of Shelly Horowitz
> Sent: Tuesday, February 2, 2016 8:40 AM
> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> Subject: [wix-users] Error 0x80070570 only on some computers
>
> The e-mail below is from an external source.  Please do not open 
> attachments or click links from an unknown or suspicious origin.
>
> Hi,
>
> I'm working on a bundle which uses my custom bootstrapper application, 
> and installs my .msi file.
> Sometimes when running the bundle.exe on my test machine I get errors 
> of type 0x80070570, But on a different machine it has no errors.
> Both machines run Windows 10.
>
> Any idea what could be the reason?
>
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