[wix-users] Installer has insufficient privileges on re-install

[Hoover, Jacob]

A reboot fixing it makes me think there may be a pending file delete on an artifact... Maybe a CA has a file there, or something it's extracting during the uninstall that it cannot remove.

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Phil Wilson
Sent: Monday, August 15, 2016 1:09 PM
To: 'WiX Toolset Users Mailing List' <wix-users at lists.wixtoolset.org>
Subject: Re: [wix-users] Installer has insufficient privileges on re-install

Make a verbose log of the install to see where it fails. That directory is accessible as Read and Execute to limited users as far as I can determine, so some non-elevated code is probably tring to write/modify there. It doesn't seem likely that Windows Installer itself cannot modify that location, so I'd suspect a custom action (maybe an impersonated one that therefore does not run elevated). 

Phil W  

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Brian Enderle
Sent: Monday, August 15, 2016 7:48 AM
To: WiX Users
Subject: [wix-users] Installer has insufficient privileges on re-install

I am running into an issue when I uninstall a product and then try to re-install the same product.  First installation works correctly.  I then uninstall the product.  On trying to re-install the product I am getting the following error message:


The installer has insufficient privileges to access this directory:
C:\Temp.  The installation cannot continue.  Log on as administrator or contact your system administrator.


The issue just started a couple days ago and rebooting the system 'fixes'
this issue (I can install the product after rebooting).  I haven't made any significant changes to the installer other than adding a new step in the installation process that asks if the Server or Client version of the product should be installed.

I am looking for any guidance on what to look for in relation to this problem.  It is the first time I have encountered this and not even sure where to start looking.


Brian

If you can't explain it simply, you don't understand it well enough.  - Albert Einstein

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