[wix-users] Bad install state

[Walter Dexter]

You may be aware, but some of the GUIDs aren't in the registry in their
"normal" order. They're in there with the characters swapped around in a
way that seems like they're moving them between network and host byte order
at some point.

On Thu, Aug 4, 2016 at 2:02 PM, Patterson, Brent <bcpatterson at xactware.com>
wrote:

> Tried that, but it didn't work.  After 8 hours of hair pulling, the
> solution was to reinstall the MSI manually, then uninstall.  This fixed
> whatever was telling the bootstrapper bundle it was present.  Not sure how
> it got into this state.
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf
> Of Robert Goodridge
> Sent: Wednesday, August 3, 2016 10:42 PM
> To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
> Subject: Re: [wix-users] Bad install state
>
> Microsoft have released a tool to clean up ARP:
> https://support.microsoft.com/en-us/help/17588/fix-problems-
> that-block-programs-from-being-installed-or-removed
>
>
> Warm regards
>
> Rob Goodridge | CloudArchitect | LANSA Product Centre
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf
> Of Patterson, Brent
> Sent: Thursday, 4 August 2016 10:08 AM
> To: wix-users at lists.wixtoolset.org
> Subject: [wix-users] Bad install state
>
> While testing installs, I somehow got myself into a very bad install
> state.  The bootstrapper UI won't uninstall correctly.  So I had to
> manually clean up.  I removed the program files, the program data's package
> cache entry for it, registry entries for the GUID that I used, even the
> forbidden C:\Windows\Installer that's so hidden "Show Hidden Files/Folders"
> doesn't show it.  Yet when I run the installer again, it says it's
> installed already, and shows me the "Uninstall" option, which if I try and
> do, it doesn't actually uninstall.
>
> The log says "Detected related bundle: {GUID}", and I scoured the computer
> for anything that has that.  Even ran CCleaner that found it again in
> uninstall list and I uninstalled it from there, and cleaned up broken
> registry entries.  But that didn't fix it.  It still says the bundle was
> detected.  Where is it looking at?  I would like to fix this and remove
> whatever it is that makes the installer thinks it's already present.
>
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