[wix-users] Virus Popup "SONAR.SuspPgDataRun" when install Burn from shared directory

Thu Sep 24 03:22:09 PDT 2015

Yes, you are right but it is not possible at client ends. So, I want to know
what is actual cause and solution of it? 

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of
Farrukh Waheed
Sent: Thursday, September 24, 2015 1:42 PM
To: WiX Toolset Users Mailing List
Subject: Re: [wix-users] Virus Popup "SONAR.SuspPgDataRun" when install Burn
from shared directory

Then simply, its your Antivirus configuration, due to that it detects
caching via network as some virus activity. In our organization, we have
network firewall and antivirus, but it never behave like this because it is
properly configured.

On 24 September 2015 at 12:35, Mrugesh Patel <mrugesh.patel at tatvasoft.com>
wrote:

> Thanks for reply.
>
> We are already change firewall settings and antivirus settings. After 
> disabled Antivirus it is work but this is not good to disable 
> antivirus when installing product.
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On 
> Behalf Of Farrukh Waheed
> Sent: Thursday, September 24, 2015 12:18 PM
> To: WiX Toolset Users Mailing List
> Subject: Re: [wix-users] Virus Popup "SONAR.SuspPgDataRun" when 
> install Burn from shared directory
>
> I think, this may be due to your Network level AntiVirus (May be
Firewall).
> Better consult it with your network administrator or whoever is 
> managing AntiVirus server thing...
>
> The error may occur if FireWall or AntiVirus intercepts the caching 
> via network.
>
> On 24 September 2015 at 11:25, Mrugesh Patel 
> <mrugesh.patel at tatvasoft.com>
> wrote:
>
> > Hello,
> >
> > I have problem since long. The burn works great when it is run from 
> > local drive but it is show virus "SONAR.SuspPgDataRun" popup when
> > execute(install)
> > from shared directory.
> >
> > The logs and error message as below.
> >
> > [1924:1AF8][2015-09-24T11:17:42]i360: Creating a system restore point.
> > [1924:1AF8][2015-09-24T11:17:47]i361: Created a system restore point.
> > [1924:1AF8][2015-09-24T11:17:48]i000: Caching bundle from:
> >
> > 'C:\Users\TestUser\AppData\Local\Temp\{8404be19-6328-1da2-513e-1a59d
> > da
> > 9b054}
> > \.be\Test.exe'
> > to: 'C:\ProgramData\Package
> > Cache\{8404be19-6328-1da2-513e-1a59dda9b054}\Test.exe'
> > [1924:1AF8][2015-09-24T11:17:48]i320: Registering bundle dependency
> > provider: {8404be19-6328-1da2-513e-1a59dda9b054}, version: 1.0.0.1
> > [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > write message type to pipe.
> > [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > write send message to pipe.
> > [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > send BURN_ELEVATION_MESSAGE_TYPE_PROCESS_DEPENDENT_REGISTRATION 
> > message to per-machine process.
> > [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > execute dependent registration action.
> > [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > write message type to pipe.
> > [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > write send message to pipe.
> > [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > send message to per-machine process.
> > [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > save engine state in per-machine process.
> > [0A70:033C][2015-09-24T11:18:15]e501: The state file could not be 
> > saved,
> > error: 0x3cf4e4. Continuing...
> > [0A70:1A34][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > write message type to pipe.
> > [0A70:1A34][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > write send message to pipe.
> > [0A70:1A34][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> > send 
> > BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD
> > message to per-machine process.
> > [0A70:1A34][2015-09-24T11:18:15]e314: Failed to cache payload:
> > TestMsix64 from working path:
> >
> > C:\Users\TestUser\AppData\Local\Temp\{8404be19-6328-1da2-513e-1a59dd
> > a9
> > b054}\
> > TestMsix64,
> > error: 0x800700e8.
> > [0A70:1A34][2015-09-24T11:18:15]e349: Application requested retry of
> > payload: TestMsix64, encountered error: 0x800700e8. Retrying...
> > [0A70:1A34][2015-09-24T11:18:16]e000: Error 0x800700e8: Failed to 
> > write message type to pipe.
> > [0A70:1A34][2015-09-24T11:18:16]e000: Error 0x800700e8: Failed to 
> > write send message to pipe.
> > [0A70:1A34][2015-09-24T11:18:16]e000: Error 0x800700e8: Failed to 
> > send 
> > BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD
> > message to per-machine process.
> > [0A70:1A34][2015-09-24T11:18:16]e314: Failed to cache payload:
> > TestMsix64 from working path:
> >
> > C:\Users\TestUser\AppData\Local\Temp\{8404be19-6328-1da2-513e-1a59dd
> > a9
> > b054}\
> > TestMsix64,
> > error: 0x800700e8.
> > [0A70:1A34][2015-09-24T11:18:16]e349: Application requested retry of
> > payload: TestMsix64, encountered error: 0x800700e8. Retrying...
> > [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> > write message type to pipe.
> > [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> > write send message to pipe.
> > [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> > send 
> > BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD
> > message to per-machine process.
> > [0A70:1A34][2015-09-24T11:18:17]e314: Failed to cache payload:
> > TestMsix64 from working path:
> >
> > C:\Users\TestUser\AppData\Local\Temp\{8404be19-6328-1da2-513e-1a59dd
> > a9
> > b054}\
> > TestMsix64,
> > error: 0x800700e8.
> > [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> > write message type to pipe.
> > [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> > write send message to pipe.
> > [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> > send BURN_ELEVATION_MESSAGE_TYPE_CACHE_CLEANUP message to per-machine
process.
> > [0A70:033C][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed while 
> > caching, aborting execution.
> > [0A70:033C][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> > write message type to pipe.
> >
> >
> > I think this issue because of "Error 0x800700e8: Failed while 
> > caching, aborting execution.".
> >
> > Suggest me!
> >
> >
> >
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>
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