[wix-users] Virus Popup "SONAR.SuspPgDataRun" when install Burn from shared directory

[Mrugesh Patel]

Thanks for reply.

We are already change firewall settings and antivirus settings. After
disabled Antivirus it is work but this is not good to disable antivirus when
installing product.

-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of
Farrukh Waheed
Sent: Thursday, September 24, 2015 12:18 PM
To: WiX Toolset Users Mailing List
Subject: Re: [wix-users] Virus Popup "SONAR.SuspPgDataRun" when install Burn
from shared directory

I think, this may be due to your Network level AntiVirus (May be Firewall).
Better consult it with your network administrator or whoever is managing
AntiVirus server thing...

The error may occur if FireWall or AntiVirus intercepts the caching via
network.

On 24 September 2015 at 11:25, Mrugesh Patel <mrugesh.patel at tatvasoft.com>
wrote:

> Hello,
>
> I have problem since long. The burn works great when it is run from 
> local drive but it is show virus "SONAR.SuspPgDataRun" popup when
> execute(install)
> from shared directory.
>
> The logs and error message as below.
>
> [1924:1AF8][2015-09-24T11:17:42]i360: Creating a system restore point.
> [1924:1AF8][2015-09-24T11:17:47]i361: Created a system restore point.
> [1924:1AF8][2015-09-24T11:17:48]i000: Caching bundle from:
>
> 'C:\Users\TestUser\AppData\Local\Temp\{8404be19-6328-1da2-513e-1a59dda
> 9b054}
> \.be\Test.exe'
> to: 'C:\ProgramData\Package
> Cache\{8404be19-6328-1da2-513e-1a59dda9b054}\Test.exe'
> [1924:1AF8][2015-09-24T11:17:48]i320: Registering bundle dependency
> provider: {8404be19-6328-1da2-513e-1a59dda9b054}, version: 1.0.0.1
> [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> write message type to pipe.
> [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> write send message to pipe.
> [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to send 
> BURN_ELEVATION_MESSAGE_TYPE_PROCESS_DEPENDENT_REGISTRATION message to 
> per-machine process.
> [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> execute dependent registration action.
> [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> write message type to pipe.
> [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> write send message to pipe.
> [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to send 
> message to per-machine process.
> [0A70:033C][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to save 
> engine state in per-machine process.
> [0A70:033C][2015-09-24T11:18:15]e501: The state file could not be 
> saved,
> error: 0x3cf4e4. Continuing...
> [0A70:1A34][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> write message type to pipe.
> [0A70:1A34][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to 
> write send message to pipe.
> [0A70:1A34][2015-09-24T11:18:15]e000: Error 0x800700e8: Failed to send 
> BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD 
> message to per-machine process.
> [0A70:1A34][2015-09-24T11:18:15]e314: Failed to cache payload: 
> TestMsix64 from working path:
>
> C:\Users\TestUser\AppData\Local\Temp\{8404be19-6328-1da2-513e-1a59dda9
> b054}\
> TestMsix64,
> error: 0x800700e8.
> [0A70:1A34][2015-09-24T11:18:15]e349: Application requested retry of
> payload: TestMsix64, encountered error: 0x800700e8. Retrying...
> [0A70:1A34][2015-09-24T11:18:16]e000: Error 0x800700e8: Failed to 
> write message type to pipe.
> [0A70:1A34][2015-09-24T11:18:16]e000: Error 0x800700e8: Failed to 
> write send message to pipe.
> [0A70:1A34][2015-09-24T11:18:16]e000: Error 0x800700e8: Failed to send 
> BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD 
> message to per-machine process.
> [0A70:1A34][2015-09-24T11:18:16]e314: Failed to cache payload: 
> TestMsix64 from working path:
>
> C:\Users\TestUser\AppData\Local\Temp\{8404be19-6328-1da2-513e-1a59dda9
> b054}\
> TestMsix64,
> error: 0x800700e8.
> [0A70:1A34][2015-09-24T11:18:16]e349: Application requested retry of
> payload: TestMsix64, encountered error: 0x800700e8. Retrying...
> [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> write message type to pipe.
> [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> write send message to pipe.
> [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to send 
> BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD 
> message to per-machine process.
> [0A70:1A34][2015-09-24T11:18:17]e314: Failed to cache payload: 
> TestMsix64 from working path:
>
> C:\Users\TestUser\AppData\Local\Temp\{8404be19-6328-1da2-513e-1a59dda9
> b054}\
> TestMsix64,
> error: 0x800700e8.
> [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> write message type to pipe.
> [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> write send message to pipe.
> [0A70:1A34][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to send 
> BURN_ELEVATION_MESSAGE_TYPE_CACHE_CLEANUP message to per-machine process.
> [0A70:033C][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed while 
> caching, aborting execution.
> [0A70:033C][2015-09-24T11:18:17]e000: Error 0x800700e8: Failed to 
> write message type to pipe.
>
>
> I think this issue because of "Error 0x800700e8: Failed while caching, 
> aborting execution.".
>
> Suggest me!
>
>
>
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