[wix-users] Major Upgrade of Service

[Phill Hogland]

I can't explain it simply, so I don't understand it well enough :) but my suspicion is that the RemoveFiles in the original install may be contributing to the problem depending on where you scheduled RemoveExisistingProductions in your MajorUpgrade/@Scedule.  It seems like verbose logs of both the uninstall of the original and the install of the new would illuminate the issue.
http://www.joyofsetup.com/2008/12/30/paying-for-upgrades/


-----Original Message-----
From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On Behalf Of Brian Enderle
Sent: Wednesday, November 04, 2015 1:59 PM
To: WiX Toolset Users Mailing List <wix-users at lists.wixtoolset.org>
Subject: Re: [wix-users] Major Upgrade of Service

I removed the <RemoveFile> & <RemoveFolder> items from that component group and tried to upgrade but I still get the same error.

However, are those items something that got assigned during the original install and would not be affected by me removing them in the upgrade package?

Brian

If you can't explain it simply, you don't understand it well enough.  - Albert Einstein

On Wed, Nov 4, 2015 at 2:36 PM, Phill Hogland <phill.hogland at rimage.com>
wrote:

> I install several services in different bundles.  My ServiceInstall 
> and ServiceControl are similar to your authoring, and I do not have 
> any issues with doing an upgrade.  I have never used RemoveFile or 
> RemoveFolder and am not sure why you would need them.  Are they contributing to your problem?
>
> -----Original Message-----
> From: wix-users [mailto:wix-users-bounces at lists.wixtoolset.org] On 
> Behalf Of Brian Enderle
> Sent: Wednesday, November 04, 2015 12:33 PM
> To: WiX Users <wix-users at lists.wixtoolset.org>
> Subject: [wix-users] Major Upgrade of Service
>
> I have the following in a Product.wxs to setup a service and start it 
> (SERVICE_USERNAM & SERVICE_PASSWORD are entered during the 
> installation process, entered by the user):
>
>    <ComponentGroup Id="ProductComponents" Directory="INSTALLBINFOLDER">
>       <Component Id="ProductComponent">
>         <!--<File Id="Insert dll name" Name="Insert dll name again"
> Source="Insert path to dll" Vital="yes" KeyPath="no" DiskId="1"/>-->
>         <File Id="MyServiceEXE"
>               Name="$(var.MyService.TargetFileName)"
>               Source="$(var.MyService.TargetDir)\MyService.exe"
>               Vital="yes"
>               KeyPath="yes"
>               DiskId="1" />
>
>
>         <ServiceInstall Id="ServiceInstaller"
>                         Type="ownProcess"
>                         Vital="yes"
>                         Name="My Service"
>                         DisplayName="My Service"
>                         Description="My Service is cool"
>                         Start="auto"
>                         Account="[SERVICE_USERNAME]"
>                         Password="[SERVICE_PASSWORD]"
>                         ErrorControl="normal"
>                         Interactive="no" />
>
>         <ServiceControl Id="StartService"
>                         Start="install"
>                         Stop="both"
>                         Remove="uninstall"
>                         Name="My Service"
>                         Wait="yes" />
>
>         <!-- Clean up Program Files -->
>         <RemoveFile Id="RemoveInstallBinFiles" Name="*.*"
> Directory="INSTALLBINFOLDER" On="uninstall"/>
>         <RemoveFolder Id="RemoveInstallBinFolder"
> Directory="INSTALLBINFOLDER" On="uninstall"/>
>         <RemoveFolder Id="RemoveInstallFolder" Directory="INSTALLFOLDER"
> On="uninstall"/>
>
>       </Component>
>
> The above works if the service does not currently exist on the machine 
> to create and start the service.
>
>
> I am now trying to make an upgrade to this service and am running into 
> an issue during upgrading of (using the same credentials as before 
> that I know should have the required privileges):
>
> Executing op: ServiceInstall(Name=My Service,DisplayName=My 
> Service,ImagePath="C:\Program Files (x86)\My Company\My
>
> Service\bin\MyService.exe",ServiceType=16,StartType=2,ErrorControl=327
> 69,,Dependencies=[~],,StartName=MyUserName,Password=**********,Descrip
> tion=My
> Service is cool,,)
> InstallServices: Service:
> Error 1923. Service 'My Service' (My Service) could not be installed.
> Verify that you have sufficient privileges to install system services.
>
>
>
> Is there something special needed for an upgrade to a service?
>
>
> Brian
>
> If you can't explain it simply, you don't understand it well enough.  
> - Albert Einstein
>
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