[wix-users] HKEY_CURRENT_USER32 - Error 1402. Could not open key - System error 1018.

Carter Young ecyoung at grandecom.net
Fri Aug 28 16:30:36 PDT 2015


Reboot, and try again.  See:

https://thelonelydba.wordpress.com/2014/01/14/windows-server-error-1018-illegal-operation/

On 08/28/2015 04:26 PM, Shannon Cornish wrote:
> Hi,
>
> I’m trying to troubleshoot an error in our installer, dealing with an upgrade that fails. 
>
> The upgrade fails when removing the existing version, when it’s trying to remove the registry key (which exists only for the purpose of a start menu shortcut - http://wixtoolset.org/documentation/manual/v3/howtos/files_and_registry/create_start_menu_shortcut.html <http://wixtoolset.org/documentation/manual/v3/howtos/files_and_registry/create_start_menu_shortcut.html>)
>
> Product: PRODUCT NAME -- Error 1402. Could not open key: HKEY_CURRENT_USER32\Software\COMPANY\PRODUCT. System error 1018. Verify that you have sufficient access to that key, or contact your support personnel.
>
> The account running the upgrade is a local administrator account on a Windows Server 2012 R2 x64 machine. The installer was built using Wix 3.7.
>
> >From my research, System error 1018 means the Registry key has been marked for deletion. 
>
> Has anyone had any experience this, or a similar error?
>
> Thanks in advance,
> Shannon
>
>
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